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Senior Manager, Systems and Infrastructure Engineering - VDI Leader - job 1 of 2

Position Summary...What you'll do...Do you have experience leading and managing a team of senior engineers to design, develop, and administer large-scale virtual desktop solutions? Are you a servant leader who empowers and enables your team to perform their best, by providing them with resources, guidance, and support? Can you create a culture of trust, collaboration, and accountability, by modeling Walmart's values and encouraging continuous improvement, operational excellence, and extreme ownership?The Sr. Manager, Systems and Infrastructure Engineering - VDI Leader is a people leader position that focuses on the development and execution of our virtual endpoint technology strategy. Strong knowledge of traditional on-premise infrastructure (network, compute, storage, and security) as well as Azure and Google infrastructure as a service is necessary to be successful in this role. Our virtual desktop technologies consist of Citrix, Omnissa (VMware) Horizon, and Microsoft AVD. This role will partner closely with the teams Product Owner, Technical Expert, and Scrum Master to deliver work in two-week sprints. Our goal is to empower our associate's productivity through our endpoint computing solutions while growing the adoption of our virtual desktop and application portfolio across the global enterprise. Consider joining this growing team within Walmart as we are people led and tech powered.You will sweep us off our feet if:• You have extensive experience with VDI technologies, mainly Azure Virtual Desktop and Omnissa (VMware) Horizon.• You have a strong knowledge of traditional on-prem infrastructure and cloud-based infrastructure as a services.• Drive the adoption of best practices in DevOps, Agile, and Scrum methodologies to streamline development processes, enhance productivity, and ensure timely delivery of high-quality solutions.• Collaborate with cross-functional teams to define project requirements, establish technical specifications, and allocate resources effectively.• Drive initiatives to optimize performance, scalability, and reliability of virtual desktop and server infrastructure, while ensuring adherence to security and compliance standards.• Stay abreast of emerging technologies and industry trends to inform strategic decision-making and maintain our competitive edge in the market.• Drive the vision and strategies for your product family, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and approving objectives. You are also able to effectively articulate the vision and strategy to our stakeholders and team members to ensure understanding, alignment, and support.• Foster a culture of continuous learning, professional development, and knowledge sharing within the engineering team, ensuring that team members are equipped with the skills and expertise needed to excel in their roles.• Serve as a servant leader and mentor to senior engineers, providing guidance, support, and feedback to facilitate their growth and success.• You can manage IT staffing, including recruitment, supervision, scheduling, coaching and development, and performance evaluationQualifications:• Minimum of 10 years of experience in engineering roles, with a focus on developing and managing large-scale virtual desktop and server technologies.• Extensive expertise in VMware and Azure technologies, including hands-on experience with deployment, configuration, and optimization of complex infrastructure solutions.• Strong proficiency in DevOps practices, tools, and principles, with a demonstrated track record of implementing automation, CI/CD pipelines, and infrastructure as code (IaC) solutions.• Thorough understanding of Agile and Scrum methodologies, with experience leading senior-level engineering teams in dynamic, fast-paced environments.• Proven leadership skills, with the ability to inspire, motivate, and mentor senior engineers to achieve their full potential.• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and clients.• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree or certifications preferred.About Walmart Global TechImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Flexible, hybrid work:We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.Benefits:Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 5 years'experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.Option 2: 7 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.2 years' supervisory experience or experience leading cross-functional teams.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in computer science, computer engineering, information systems, information technology, or related area and 3 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...805 Se Moberly Ln, Bentonville, AR 72712, United States of America
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What You Should Know About Senior Manager, Systems and Infrastructure Engineering - VDI Leader, Walmart

The role of Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart is an exciting opportunity to take the lead in designing and administering large-scale VDI solutions. If you're a dynamic leader with a passion for empowering your team, this position might just be the perfect fit for you. As a Senior Manager, you'll have the chance to guide experienced engineers in creating integrated endpoint technologies that enhance productivity across the enterprise. Your collaboration with product owners, technical experts, and scrum masters will drive the innovation of our virtual desktop portfolio, incorporating technologies like Citrix and Azure Virtual Desktop. Your expertise in traditional and cloud infrastructures will be paramount as you ensure high performance and security while optimizing our systems. You'll be actively engaged in managing a variety of talent and fostering a culture of continuous learning as you steer your team toward success. Plus, with Walmart's focus on flexibility and hybrid work, you'll be part of a forward-thinking organization that values both professional growth and personal balance. If you thrive in fast-paced environments and have a knack for transforming challenges into opportunities, we invite you to join our people-led, tech-powered team in Tontitown, AR!

Frequently Asked Questions (FAQs) for Senior Manager, Systems and Infrastructure Engineering - VDI Leader Role at Walmart
What are the responsibilities of the Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart?

The Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart is responsible for leading the development and execution of the virtual endpoint technology strategy. This includes managing a team of senior engineers, designing large-scale VDI solutions, and ensuring the optimization of performance and security. You'll collaborate with cross-functional teams, set technical specifications, and drive the adoption of best practices in DevOps, all while fostering a culture of continuous improvement and accountability.

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What qualifications are required for the Senior Manager, Systems and Infrastructure Engineering - VDI Leader position at Walmart?

To be successful as a Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart, candidates should have a minimum of 10 years of experience in engineering roles related to virtual desktop and server technologies. Strong expertise in VMware, Azure technologies, and DevOps practices is crucial. A Bachelor’s degree in Computer Science or related fields is required, with preferred qualifications including advanced degrees or certifications that enhance your engineering leadership capabilities.

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What technologies should a Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart be familiar with?

A Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart should be well-versed in VDI technologies such as Citrix and Microsoft Azure Virtual Desktop, as well as traditional on-premise infrastructure. Understanding services like VMware Horizon is also essential, alongside a strong grasp on both cloud and local infrastructure as a service, ensuring the ability to drive effective solutions that align with Walmart's goals.

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How does Walmart promote professional development for the Senior Manager, Systems and Infrastructure Engineering - VDI Leader?

Walmart emphasizes continuous learning and professional development for its employees, especially in leadership positions like the Senior Manager, Systems and Infrastructure Engineering - VDI Leader. The company invests in training programs and knowledge-sharing initiatives that equip team members with essential skills. This approach fosters a collaborative environment geared towards growth and innovation, aligning with Walmart's commitment to being a people-led organization.

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What is the work culture like for the Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart?

The work culture for a Senior Manager, Systems and Infrastructure Engineering - VDI Leader at Walmart is characterized by a blend of teamwork, innovation, and flexibility. Employees are encouraged to adopt a servant leadership mentality, creating a culture of trust and collaboration. With a hybrid work model, team members enjoy the balance of in-office collaboration and the convenience of virtual engagement, empowering them to excel in their roles while maintaining work-life balance.

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Common Interview Questions for Senior Manager, Systems and Infrastructure Engineering - VDI Leader
How do you approach leading a team of engineers in a rapid development environment?

To lead effectively in a fast-paced environment, I prioritize open communication and setting clear expectations. By adopting Agile practices, I ensure regular feedback loops and encourage team collaboration during sprints. I believe in empowering my team with ownership over their tasks, fostering a culture where everyone feels valued and motivated to deliver high-quality work.

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What strategies do you use to ensure successful VDI deployment and optimization?

Successful VDI deployment relies on careful planning and ongoing optimization. I start with a comprehensive assessment of user needs and infrastructure capabilities. During the deployment, I focus on adherence to security protocols and performance standards. Post-launch, I regularly analyze usage patterns and performance metrics, making necessary adjustments to enhance reliability and user experience.

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Can you describe your experience with Azure Virtual Desktop and VMware technologies?

I have extensive experience managing and implementing Azure Virtual Desktop and VMware technologies. In my previous roles, I successfully led deployments, focusing on configuration and optimization of these platforms. I actively stayed updated on best practices and industry trends, ensuring our solutions were competitive and efficient while also being aligned with compliance requirements.

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How do you drive a culture of continuous improvement in your team?

Driving a culture of continuous improvement starts with fostering an environment of open feedback and learning. I encourage team members to share their insights and suggestions openly, and I hold regular retrospectives to discuss successes and areas for growth. Additionally, I emphasize the importance of professional development, providing resources and opportunities for my team to enhance their skills.

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What are the key metrics you track for evaluating the performance of a VDI implementation?

To evaluate VDI implementation performance, I track several key metrics including user satisfaction scores, uptime, resource utilization rates, and response times. Monitoring these metrics helps identify potential bottlenecks and informs necessary infrastructure adjustments. It also allows me to gather valuable feedback from users, facilitating continuous enhancement of our systems.

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How do you prioritize projects when managing multiple initiatives?

When managing multiple projects, I prioritize based on strategic alignment with company goals, deadlines, and resource availability. I employ a transparent scoring system to evaluate project impacts and urgency, ensuring all stakeholders are aware of progress. Regular communication with my team and upper management further helps align efforts and adjust priorities when needed.

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Describe a challenging project you led and the outcome.

In a previous role, I led a project to migrate our entire VDI infrastructure to cloud-based solutions amidst tight timelines and resource constraints. By assembling a dedicated team and implementing Agile methodologies, we successfully completed the migration ahead of schedule. The outcome not only improved performance but also resulted in substantial cost savings, further demonstrating the value of effective collaboration and strategic planning.

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What is your approach to mentoring junior engineers?

Mentoring junior engineers involves a mix of guidance, support, and challenge. I start by understanding their individual goals and areas for improvement. I provide hands-on opportunities for learning while encouraging them to take ownership of their projects. Regular check-ins for feedback and sharing experiences help build their confidence and create a nurturing learning environment.

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How do you ensure compliance with security standards in your VDI environments?

To ensure compliance with security standards in VDI environments, I collaboratively establish and regularly review security policies and ensure they are implemented effectively. This includes conducting vulnerability assessments, integrating security protocols into the VDI design, and providing training for team members on best practices. Keeping updated on the latest security trends is also crucial to maintain a robust security posture.

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What is your experience with DevOps practices, specifically in relation to VDI?

I bring extensive experience in integrating DevOps practices within VDI environments. I advocate for the use of automation tools to streamline deployment processes, implement CI/CD pipelines, and leverage infrastructure as code (IaC) to improve consistency and reduce errors. This approach not only enhances development productivity but also allows for quicker responses to user needs and enhances overall service delivery.

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Full-time, hybrid
DATE POSTED
December 10, 2024

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