(USA) Digital Operations Lead - job 13 of 25

Overview As Region Operations Analyst you will analyze Inbound and Dispatch Operations, provide training to new supervisors, and follow-up with Management Trainees within their first year of assignment Responsibilities • Perform revenue and volume studies for territory changes and expansions • Analyze reports and identify areas of the Inbound (IB) and P&D Operations where efficiency can be gained• Inspect and evaluate IB and P&D Operations performance in order to identify areas of opportunity• Develop and implement performance engineering solutions to identified problem areas• Establish and maintain SPH and Mile per Stop goals for entire Service Centers• Train new IB supervisors and dispatchers• Provide evaluation and follow-up training to Management Trainees• Create open communication with the Service Center and assist IB supervisors and Dispatchers as needed• Work closely with the Regional Vice Presidents and SC Managers in developing effective business plans to ensure IB and P&D operations are running efficiently and using capacityQualifications• Bachelor's degree• 2+ years experience in Operations (within the LTL industry) preferred• Knowledge of Microsoft Office (Word, Excel, Teams)• Great written and oral communication skills• Ability to work in a fast-paced environment• Strong attention to detail• Strong analytical skills• Experience with AS400 (preferred)Benefits• Stable and growing organization• Competitive weekly pay• Quick advancement• Professional, positive and people-centered work environment• Modern facilities• Clean, late model equipment• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.• Paid holidays (8); paid vacation and personal days