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(USA) Director, UX Design - AX image - Rise Careers
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(USA) Director, UX Design - AX - job 1 of 2

Position SummaryUX Design Director, AXAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access through design excellence to all, regardless of zip code or bank account. We design high-value experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class tools and services that enable our more than 1 million in-store and supply chain associates to deliver great value to our customers every day.This leadership role will lead a team bringing our strategic vision to life, and is based in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.The UX Director, AX will help bring to life our comprehensive strategy to transform the in-store and supply chain associate experience through consumer-grade, AI-driven digital experiences. This UX Director will provide strategic and craft-based leadership for products and services that support our associates to do their jobs better – whether serving customers, managing inventory, or distributing freight all across the US. In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that integrate the best of streamlined operations processes, cutting-edge technologies, and associate feedback. This leader will also strategically partner with our store operators to make sure we develop, train, and evolve the tools our store and supply chain associates use so we can continuously improve the experience and processes.As UX Director, you will employ your depth of knowledge and experience in design, organization, and communication. You’ll design tools and services to make the complex simple, clear, and trusted. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and operational processes to improve how your portfolio grows and evolves. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. While working with colleagues in the design team and partners in the company, you will determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.Most of this UX Director’s time will be spent on design products and services in the AX portfolio, but the balance of time (approximately 25-35%) will be spent helping to build the new Design team in our new Bentonville campus. This will take shape in recruiting and outreach, planning and hosting events, and creating connections with local and regional design communities. You’ll bring your great strengths in community building and communication to help tell Walmart’s story and enable our design community to grow in size and impact while creating a broader regional design presence.By innovating on the world’s biggest stage, you will have the chance to shape both the future of retail and of design in the region. If you are motivated by complex, purposeful challenges, being UX Director, AX at Walmart could be the fit you’ve been looking for.You’ll sweep us off our feet if you have...Ability to define and advocate for a design vision and follow through with a plan on how to deliver against itTrack record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shippingBuilt and led multi-disciplinary teams of designers, writers, and researchers while creating a strong design cultureHands-on implementor with a strong desire for physical-digital prototyping and iterationExperience delivering smart and engaging experiences to motivate and guide associatesComfort with resourcefully solving problems in dynamic situationsExperience leading product design process and building strong cross-functional partnershipsExcellent visual and interaction design skills and a keen understanding of trends in the marketAdept with design tools, and engagement deeply in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our end usersA strong strategic mindset and a systems thinking approachA skilled change maker who is not afraid to think big and challenge the status quoAn understanding of data and analytics to track performanceA high bar for quality, and can set new standards for design deliveryAbility to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniorityAbility to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the businessDeep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototypingChampion of a design philosophy that is inclusive of all peopleStrong ability to leverage the best experiences to engage the design community in and outside Walmart, and a thoughtful planning approach to resourcefully and creatively build communityYou’ll make an impact by:Driving the design strategy and delivering on the future visionPartnering with the business, engineering, and product partners to create a compelling vision that will inform the roadmap for our associate products and servicesOwning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation)Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effectFacilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goalsDriving and holding others accountable to create experiences that celebrate and empower our end usersProactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic productsFostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiencesThinking holistically so that we build true end-to-end experiencesSeamlessly switching gears from deep design thinking to rapid-fire executionMinimum QualificationsBachelor’s degree or higher in a Design related field and 12+ years of experience in product design, with at least 8 years managing teams of managers and individual contributors.The annual salary range for this position is $130,000.00-$260,000.00. Additional compensation includes annual or quarterly performance bonuses.Primary Location:702 Sw 8Th St, Bentonville, AR 72716, United States of America#J-18808-Ljbffr
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CEO of Walmart
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Doug McMillon
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"To save people money so they can live better.”

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Full-time, on-site
DATE POSTED
August 13, 2024

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