(USA) Manager, Business Operations eCommerce, Site Content Strategy - job 25 of 25

Div. 29 Duluth, GA Summary Responsible for project management, vendor relations, supervision and the overall performance of the department or division. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Provide technical and operational support, including proper pricing and scope of work definition for service agreement and service project opportunities.• Provide technical support as needed to field contacts in sales and operations.• Ensure competitive delivery capabilities and create implementation of strategies for cross-training and deploying field technical staff with a focus on service delivery efficiencies and customer satisfaction.• Contribute to the growth through the development, rollout and support of value-add services, programs and tools in connection with the service side of the business.• Coordinate between sales and design on code issues to insure timely submittals and to make sure that what is submitted is what was estimated and sold.• Assist in the communications between the sales department, design department, and other staff.• Ensure that field staff receive support when conflicting design, coordination, or potential change order issues arise.• Review cost issues (labor cost actual versus labor cost estimate) for installation and notify appropriate parties.Education And/or ExperienceHigh School Diploma or GED; 5+ years related experience and/or training; or equivalent combination of education and experience. NICET Level II or III preferred. S trong working knowledge of NFPA code requirements for inspection, testing and maintenance of each of the listed systems and assets (NFPA17, NFPA17a, NFPA10, NFPA96, NFPA2001, NFPA72, NFPA25, etc.).Computer SkillsMicrosoft Office, Word & Excel.What's In It For YouCentury Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!BenefitsWe believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:• Medical• Dental• Vision• Flexible Spending Accounts• Voluntary Life Insurance• Short-term & Long-term Disability• Paid Time Off• Paid Holidays• 401(K) with Company Match• Employee Assistance Program• Employee Relief Fund• Supplemental Insurance including Critical Illness, Hospitalization & AccidentBuild a Career that Burns Bright!We support and hire Veterans and we are an Equal Opportunity Employer