(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com) - job 19 of 35

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.• Position: Quality Technician I• Shift:MONDAY-FRIDAY 3P-11P• Pay: $20.25 per hour.Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® and Top Employer in the US for the 3rd year in a row!• AFFORDABLE medical, dental, and vision coverages offered on your 30thday.• Paid vacation and holidays.• 401(k) with generous company match• Tuition reimbursement program• Excellent training and career advancement opportunitiesGrow your skills. Shape your world.Role Purpose:Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.Key Accountabilities:• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.• Facilitate QA training for new and existing associates.• Review documents and instruction prepared by members of the work group for accuracy and legibility.• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.• Perform daily quality assurance activities as required or directed by management.• Lead and facilitate development of QMS documentation.Required Education and Experience:• High School Diploma or Equivalent• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment• Associate degree or equivalent in related field of study, preferredOur Organization is an equal opportunity employer.