HR Assistant - Benefits

Available Title(s):123E-YN_CS_NPS - Human Resource Consultant Assistant 1, 123F-YN_CS_NPS - Human Resource Consultant Assistant 2Business Title:HR Assistant - BenefitsEmployee Type:ClassifiedTime Type:Full timePosition Term:12 MonthPosition Details:The Opportunity:Providing solutions in an efficient and customer-focused model, Human Resource Services (HRS) strives to enhance the employment experience and satisfaction of Washington State University (WSU) faculty and staff through clear communication, outreach, engagement, and support. Enhancing workplace satisfaction and sustainability of the University, fostering a positive, and engaging experience to the OneWSU system.As an HR Assistant - Benefits in the HRS Benefits Services, you will provide customer service to WSU employees and external customers while executing clerical and technical processes in support of Benefit Services, including but limited to medical and retirement benefits. You will serve a variety of clients by explaining rules, policies, and procedures to WSU faculty and staff specific to their unique employment type. While adhering to established HRS, University, state, and federal guiles and regulations, you will also:• Produce data reports;• Gather, organize, and process documentation and benefit enrollment forms;• Review, develop, and maintain accurate electronic and paper records, and files;• Prepare correspondence for variety of audiences and purpose;• Develop and update benefit websites; and• Develop, update, and present education presentations and benefits training in collaboration with senior staff.This is a full time (100% FTE), permanent position. This position is overtime eligible.This position is located on the WSU Pullman campus in Pullman, Washington. After completing an initial training period, the selected applicant will be eligible for a hybrid schedule of up to two remote days per week.Monthly Salary:Benefits Assistant 1: $3,167 - $4,194 | Range 36 (Steps A - M)Benefits Assistant 2: $3,643 - $4,865 | Range 42 (Steps A - M)Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for Civil Service/Classified staff and Total Compensation.Required Qualifications:To be considered for the HR Assistant 1 level:• Three years of office experience including at least six months of experience in a human resource or related setting OR equivalent education/experience.To be considered for the HR Assistant 2 level:• Four years of office experience, including two years of experience working with medical benefits and/or retirement plans in a human resource department, medical/insurance environment, and/or financial company. Equivalent education/experience may be considered.For All Applicants:• Working knowledge and experience with Microsoft office programs including Word, Excel, and Outlook.• Experience providing customer service both in person and/or over the phone.• Demonstrated effective verbal and written communication skills.Preferred Qualifications:For All Applicants:• Experience in the human resource functions of benefits, recruitment, classification, compensation, or employee/labor relations.• Experience interpreting and explaining medical and retirement plan information, policies, procedures, and requirements to clients or employees.• Ability to provide clerical/administrative support to multiple individual while balancing deadlines and workload.• Experience presenting group orientations and/or trainings.• Experience utilizing PowerPoint or other presentation software to build presentations.• Experience updating website content (information, and images) using a content management system (CMS) and basic web editing tools.About Human Resource Services - hrs.wsu.eduHuman Resource Services is committed to providing efficient and effective human resource management to the OneWSU system. Working collaboratively, Human Resource Services provides expertise and best practices in all areas of human resource management including recruitment, retention, employee relations, learning and organizational professional development, compensation, benefits management, labor relations, disability services, records administration, and employee recognition. Human Resource Services assists those who serve the students of the OneWSU system.Additional Information:Department Name: Human Resource ServicesLocation: Pullman, WAPosting Close Date: Online applications must be received by 11:59 p.m. on Tuesday, July 30, 2024.Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.1) resume2) cover letterExternal candidates, upload all documents in the “Application Document” section of your application. Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.Applicants are required to include contact information for professional references within the application.Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.