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Inside Sales Specialist

Overview

Waters' TA Instruments Division is seeking a dynamic individual who is early in their career to join our technical inside sales team. The inside sales specialist is one of the driving forces behind our business, working directly with customers to strengthen account relationships, prospect for new business opportunities, and provide an outstanding customer experience.

 

The foundation of the Inside Sales Specialist role is to develop a keen understanding of customers’ needs and challenges and design product solutions with lasting and meaningful business impact. You will develop and implement a territorial business plan in alignment with sales objectives and partner with field sales, applications support specialists, product management, and marketing colleagues to complete business development activities.

 

If you come from a scientific background and are interested in expanding your skills or exploring what other career paths are out there, this is the perfect role for you. You will gain exposure to a variety of industries and job roles that can serve as a solid foundation for you to grow into a robust sales, marketing, or business development career.

 

This role is remote, ideally based out of Minnesota or elsewhere in the central/midwest United States. Occasional travel to trade shows, customer events, and meetings will be expected.

 

The general base pay for this position ranges from $50,500 to $67,000 per year. Pay is based on several factors including market location, job-related knowledge, skills, and experience.

Responsibilities

  • Drive Sales - Independently and collaboratively by increasing market-share at existing accounts and by prospecting within their territory for new business opportunities.
  • Customer Relationship Building - Communication with and sell to end users and decision makers. 
  • Goals - Meet or exceed sales-oriented metrics.
  • Data Analytics - Utilizing territory reports and updates on business development initiatives in order to target prospects.
  • Database Management - Using TA Instruments CRM to track sales activities, open opportunities and campaign follow-up initiatives.

Qualifications

  • A Bachelor’s degree is required. A science degree is preferred in any of the following fields: chemistry, biology, materials science, physics, engineering, etc. 
  • Candidate must be customer-focused and have exceptional written, verbal, communication, and organizational skills. 
  • Can work independently and as a team across various regions and departments.
  • Experience working in a laboratory setting or with customers is strongly desired.
  • Basic understanding of thermal analysis or rheology is desired.
  • Ability to travel domestically and internationally (~10%).

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

 

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

 

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

Key Words

Sales, materials science, chemical engineering, scientific sales, materials characterization, thermal analysis, rheology

Average salary estimate

$58750 / YEARLY (est.)
min
max
$50500K
$67000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Specialist, Waters Corporation

Join Waters Corporation as an Inside Sales Specialist and take your first step into a thriving career in sales! As part of our talented technical inside sales team, you'll be the driving force behind our business growth, working closely with customers to build lasting relationships and identify new business opportunities. Here, you will get to blend your scientific background with exciting sales initiatives, creating impactful product solutions tailored to each customer's unique needs. You'll develop and implement your own territorial business plan, collaborating with a motivated team of field sales, applications support specialists, and marketing professionals. If you're passionate about science and eager to explore various career paths, this role is perfect for you. In this remote position, ideally located within the central U.S., occasional travel to trade shows and customer events will also be part of the journey. With a competitive base pay ranging from $50,500 to $67,000 per year, based on your experience and capabilities, you’ll be well-compensated for your efforts. So, if you're ready to make a meaningful impact while enjoying a supportive work environment, we encourage you to apply and discover the endless possibilities at Waters Corporation!

Frequently Asked Questions (FAQs) for Inside Sales Specialist Role at Waters Corporation
What responsibilities will an Inside Sales Specialist at Waters Corporation have?

As an Inside Sales Specialist at Waters Corporation, your primary responsibilities will include driving sales by increasing market share within existing accounts, prospecting for new business opportunities, building strong customer relationships, meeting or exceeding sales metrics, utilizing data analytics for business development, and managing customer databases through the TA Instruments CRM.

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What qualifications are needed for the Inside Sales Specialist position at Waters Corporation?

To become an Inside Sales Specialist at Waters Corporation, you need a Bachelor’s degree, preferably in a scientific field such as chemistry, biology, materials science, physics, or engineering. Excellent written and verbal communication skills, customer focus, the ability to work independently and collaboratively, and experience in a laboratory setting are also ideal attributes.

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How can I prepare for the Inside Sales Specialist role at Waters Corporation?

Preparing for the Inside Sales Specialist role at Waters Corporation involves enhancing your knowledge of thermal analysis and rheology, improving your customer service skills, and gaining familiarity with CRM software. Additionally, understanding the industries we serve can provide you a significant advantage during the application and interview process.

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What is the work environment for Inside Sales Specialists at Waters Corporation?

The work environment for Inside Sales Specialists at Waters Corporation is dynamic and collaborative, allowing you to work remotely while still engaging with a passionate team. You will experience a culture that encourages innovation, diversity, and a continuous drive for improvement while providing solutions that impact the world positively.

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Is travel required for the Inside Sales Specialist role at Waters Corporation?

Yes, the Inside Sales Specialist role at Waters Corporation does require occasional travel, estimated at around 10%. This travel includes attending trade shows, customer events, and meetings, providing you the opportunity to connect with clients and network in the industry.

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Common Interview Questions for Inside Sales Specialist
What motivates you to work in sales, especially in a company like Waters Corporation?

When answering this question, focus on your passion for science and technology, and how working in sales allows you to combine that with helping others find solutions. Highlight your enthusiasm for building relationships and contributing to meaningful advancements in various industries.

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How do you approach building relationships with customers?

Discuss your approach to understanding customer needs through active listening and effective communication. Emphasize the importance of empathy and tailored solutions when interacting with clients to foster long-lasting business relationships.

Join Rise to see the full answer
Can you provide an example of a time you successfully overcame a sales challenge?

Use a specific example that highlights your problem-solving skills, resilience, and adaptability. Describe the situation, how you approached it, and the outcome, showcasing your ability to learn from experiences and thrive in challenging situations.

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What strategies would you use to increase market share in existing accounts?

Explain your strategy of regularly analyzing sales data and customer feedback to identify areas for improvement. Discuss approaching customers with new solutions tailored to meet their evolving needs and establishing consistent follow-ups to solidify relationships.

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How do you stay organized while tracking multiple sales activities and opportunities?

Share your methods for organization, like utilizing CRM tools to manage sales activities, setting reminders for follow-ups, and developing a routine for reviewing your sales pipeline. Mention how these strategies help you stay focused and proactive.

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What role does teamwork play in your sales strategy?

Highlight the importance of collaboration with other departments, such as product management and marketing, in your sales strategy. Talk about how sharing insights and leveraging various strengths can result in a more effective and cohesive approach to serving customers.

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How would you handle a difficult customer situation?

Outline the steps you would take to remain calm and professional, actively listen, and seek to understand the customer's concerns. Discuss the importance of addressing issues promptly and how you would work towards finding a solution that satisfies the customer.

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Where do you see yourself in the next few years, and how does the Inside Sales Specialist role fit into that vision?

Explain your aspirations for growth in sales or a related field, detailing how the Inside Sales Specialist role will provide foundational experiences and skills. Emphasize your desire to take on more responsibilities and contribute to the company's success long-term.

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What do you know about Waters Corporation and the products we offer?

Demonstrate your knowledge of Waters Corporation by discussing its commitment to innovation in specialty measurement, mentioning some prominent products, and expressing enthusiasm about how these products positively impact science and technology.

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How would you adapt your sales tactics when targeting different industries?

Discuss your understanding that each industry has its unique challenges and opportunities. Explain how you would research and customize your approach to meet the specific needs of customers in various sectors, ensuring relevance and value in your pitch.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 23, 2025

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