Product Compliance Coordinator, International

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. 

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

Be part of Waterworks’ expansion into new products and new markets! The Product Compliance Coordinator will work closely with the Senior Compliance Specialist, focusing on international markets. In this role, you will research and coordinate compliance processes and procedures to ensure our products adhere to various country, governmental, and industry regulations. Your responsibilities will include researching and identifying code compliance standards for different countries or sales regions, tracking product compliance data in our systems, coordinating product testing, and compiling compliance data. This position also offers an opportunity to gain foundational knowledge in Product Development and Engineering within a dynamic company that distributes luxury goods to expanding global markets.

When you join our engineering team, you will get to conceptualize new forms, be deeply involved and invested in every aspect of the development and design of your idea and see it perform in its final state. You will ensure that our product is designed and manufactured to the exact specifications needed to be embraced worldwide.

This is a hybrid position 3 days/week based in Danbury, CT.

• Support the Product Compliance team with international compliance; research and identify pertinent and current code requirements and legislation applicable to sales regions, such as WRAS, TISI, DVGW, and ACS.
• Focus on product compliance outside of plumbing; specifically other lines of business Waterworks offers; research and identify pertinent and current code requirements applicable to sales regions, such as, Federal Regulations, Lacey Act, Tosca, Reach, and Rohs.
• Obtain quotations, coordinate testing procedures through a Waterworks selected testing laboratory, and define test samples.
• Contributor to Waterworks Product Standards for performance and safety.
• Maintain compliance database by reviewing, updating and ensuring accuracy of all required regulatory documentation and attributes.
• Develops and continues an in-depth knowledge and understanding of all applicable regulatory agency and performance standards through tracking and understanding emerging compliance engineering practices and standards.
• Other special projects or duties as assigned.

• Bachelor's degree in Engineering or related field preferred; or equivalent experience
• 3 plus years of experience in related field (production planning, manufacturing, plumbing)
• Knowledge of national plumbing standards and/or product compliance procedures
• Proficient in MS Office applications (Word and Excel) and Smartsheets
• Excellent communication skills, written and verbal, with attention to detail and accuracy
• Ability to juggle multiple priorities and maintain focus and composure
• Some technical knowledge in assigned product line
• Knowledge of national plumbing standards and/or product compliance and building product/codes preferred
• Ability to read and interpret technical specifications and mechanical drawings
• Required travel up to 10% of the time

Our Values

Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It: Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.