Manager, External Communications

This role reports into our Boston office Monday-Thursday (remote flexibility on Friday).Wayfair is seeking a passionate storyteller to join its Corporate Communications team. This role is an exciting opportunity to tell the compelling, behind-the-scenes stories of this multi-billion dollar retail company. This person will develop and manage media relationships and create content for media, social media and owned channels, and will work cross-functionally with key stakeholders.A successful candidate will be an energetic and highly-motivated communications professional who thrives in a fast-paced environment and can balance concurrent projects under tight deadlines. Candidates should be inherently curious and self-driven with a passion for corporate storytelling and an ability to bring the people, teams and initiatives that make a company tick to life. The role will report into the Head of External Communications and is based at the company’s headquarters in Boston.What You’ll Do:• Overall support of media relations strategy for proactive storytelling• Create press briefing materials and staff media interviews with Wayfair spokespeople• Manage media inbounds and monitor coverage• Build and maintain relationships with business and trade press to support Wayfair media campaigns• Own and maintain key corporate channels, including corporate social media and company website• Research, outline, write, and edit new and existing content across various channels - including press releases, bylines, social media content and corporate blogs• Translate multifaceted business initiatives into simple, polished, and engaging content• Support awards and speaking opportunities to drive thought leadership and increase awareness of Wayfair• Participate in strategic campaign planning and contribute to developing story ideas that support corporate communications priorities• Develop and maintain editorial calendar to ensure consistent media coverageWhat You’ll Need:• Bachelor’s degree with minimum 5-7 years of experience in corporate communications or public relations, either in-house or with an agency.• Exceptional written and oral communication skills• Strong attention to detail; carefully and consistently proofs own work• Superior organizational skills and proven ability to quickly learn and understand complex topics• Proven ability to handle multiple projects simultaneously, with an eye for prioritization• Strong quantitative skills, comfortable navigating a data-driven business environment• Critical thinker who is flexible and open to change and new information• Interest and experience in developing content and managing social media and corporate channels• The confidence and maturity to interact with senior leaders• Positive, people-oriented, and energetic attitudeAbout Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us