Site Reliability Engineer (SRE) - Remote (Select States)

As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. This consistent, organic growth is why we have a need for a Site Reliability Engineer (Mid to Senior) looking to further their career.This position is 100% remote in qualified states only (see bottom of page for list) on a full-time, W2 basis.We do not offer sponsorship.Job Requirements3+ years in a professional systems engineering, related development, or SRE role with experience in:• Scripting languages to provide automation.• Creating programs to provide solutions (Python or Golang preferred).• Handling and responding to production incidents.• Managing infrastructure and its capacity to handle heavy loads while scaling systems accordingly.• Automating manual processes with a focus on consistency in service uptime, system performance, and growth.• Optimizing CI/CD pipelines for increased reliability and reduced deployment risk.• Building new/maintaining existing infrastructure, including support for cross-department shared services.• Operating within a Linux environment.• Troubleshooting across the entire stack: network, server, operating system, and application.• Maintaining version control. (We use Git, but if you’ve never used it, we can train you).• Configuration management (Ansible, Terraform, etc.)• Use of observability tools (OpenTelemetry/OTEL preferred).• Participating in on-call rotation. (The effort we put into reliability keeps the on-call volume low).Note: At this time, we are only considering resumes that highlight a deep understanding of system reliability, performance optimization, and incident management. If your expertise primarily lies in dedicated DevOps or Cloud Engineering without a focus in these areas, we encourage you to explore other opportunities within our organization that may be a better fit.One Part of the Bigger PictureWebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.Are You Ready?Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you!Never heard of us? That’s okay! We love sharing our story.• WebstaurantStore | About Us• Video Message from Leadership• Clark Associates Timeline [Parent Company]Check us out on:• LinkedIn• Instagram• Facebook• YouTube• TikTok• Pinterest• X/TwitterRemote work qualifications• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.• Access to a home router and modem.• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.• The desire and ability to work and communicate with other team members via chat, webcam, etc.• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.