Job details

IT Support Engineer

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This role is for one of the Weekday's clients

We are looking for a proactive IT Support Engineer to manage and maintain our IT infrastructure, ensuring smooth and secure operations. The ideal candidate will have experience in system administration, endpoint security, and IT support.

Key Responsibilities:

Manage and maintain IT infrastructure, ensuring systems operate securely and efficiently.
Configure and oversee Microsoft Intune policies to enforce endpoint security and compliance.
Monitor and maintain company IT assets, coordinating with vendors for procurement and issue resolution.
Ensure data security compliance with ISO standards and assist in audit processes.
Provide technical support to end-users, troubleshooting hardware, software, and network issues.
Manage IT ticketing systems, ensuring timely resolution of technical requests.
Monitor and support network infrastructure and endpoint devices to optimize performance.

Skills & Qualifications:

Proven experience in IT support, system administration, or IT infrastructure management.
Familiarity with Microsoft Intune, endpoint security, and compliance policies.
Strong troubleshooting skills for hardware, software, and network issues.
Knowledge of IT asset management and vendor coordination.
Understanding of data security best practices and ISO compliance standards.
Excellent communication and problem-solving skills.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About IT Support Engineer, Weekday

Join us as an IT Support Engineer with one of Weekday's fantastic clients, where your proactive approach will make a real difference in managing and maintaining their IT infrastructure. In this role, you'll take charge of ensuring that systems operate smoothly and securely, playing a pivotal part in day-to-day operations. If you thrive on tackling challenges and have expertise in system administration, endpoint security, and IT support, this position is perfectly suited for you. Your responsibilities will include configuring Microsoft Intune policies to bolster endpoint security and compliance, while also monitoring the company's IT assets and coordinating with vendors for procurement and issue resolution. Data security is critical, especially when adhering to ISO standards, so your assistance in audit processes will be invaluable. You will provide technical support by troubleshooting various hardware, software, and network issues, ensuring that the IT ticketing system is managed efficiently for timely resolutions. By boosting the performance of both network infrastructure and endpoint devices, you will play a crucial role in enhancing productivity. If you have a proven background in IT support and strong communication skills, we want to hear from you!

Frequently Asked Questions (FAQs) for IT Support Engineer Role at Weekday

What are the responsibilities of an IT Support Engineer at Weekday?

As an IT Support Engineer at Weekday, your main responsibilities include managing and maintaining the IT infrastructure, ensuring secure and efficient operations, configuring Microsoft Intune for endpoint security, and providing technical support for hardware and software issues. You'll also be tasked with monitoring IT assets and collaborating with vendors.