Job details

Weekend Computer Operator

Overview:

Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie.

FAST-ie \’faeste\ noun

1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.

If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply!

FAST Introduction

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact.

Responsibilities:

As a Weekend Night Computer Operator, you will play an integral role in our small yet dedicated team that is responsible for monitoring computer systems, resolving client issues, and providing corporate support tasks at our Headquarters in Centennial, CO.

Your main responsibilities will involve providing ongoing system health and monitoring, promptly escalating any identified issues for resolution, and potentially assisting with after-hours HelpDesk duties. Additional responsibilities can include imaging laptops, preparing marketing equipment, and verifying system patches, which are crucial tasks for streamlined operations.

To excel in this role, attention to detail, the ability to remain focused during long shifts, and strong organizational and time management skills are essential. Excellent written and verbal communication, effective problem-solving skills, and reliability are also highly valued qualities that we seek in our Weekend Night Computer Operators. Join our team and make a meaningful contribution to our operations while enjoying the unique flexibility that this position offers.

Executing, monitoring, and troubleshooting data processing jobs
Providing ongoing system health and monitoring
Escalation and triage of identified issues
Acting as customer service representative when required
Performing HelpDesk duties
Domain account password resets
Imaging laptops
Preparing marketing equipment
System patch verification

Work Schedule:

Part Time, 24 hours/per week
Saturday 7pm – Sunday 7am and Sunday 7pm – Monday 7am
- Training will be provided, including some hours during weekdays
- Potential to fill in on weeknights as needed
- Current hybrid schedule with both work-from-home and in-office days

Qualifications:

Attention to detail
Ability to remain focused during long shifts
Strong organizational and time management abilities
Excellent written and verbal communication
Effective problem-solving skills
Reliable and responsible
Data center or computer operations experience
Account provisioning at multiple government agencies is required and can involve:
- Tax filing and status checks
  - Tax filing history up to the past five years
  - Good financial tax standing (e.g. No owed taxes or active bankruptcies)
- Background checks
- Fingerprinting

FAST Benefits

Throughout your career, you will be rewarded through our merit-based pay structure, 401(k) matching program, and annual bonus account.
Our exceptional benefits package includes coverage for FASTies and their families. Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden.
Every four years, you will be eligible for our sabbatical program, known as the FAST Pause. This program provides you with a month of paid leave to pursue your passions and recharge in any way you would like.
We provide paid parental leave.
We provide paid holidays, as well as vacation and sick time.
Our gift matching program matches annual volunteer hours or monetary donations.
Team-building activities are offered throughout the year.
Make a difference by driving meaningful and positive change in government agencies.

Want More Information?

#YFAST
Our Clients
Our Solutions

FAST is an equal opportunity employer.
Voluntary Self-Identification Information is requested for U.S. applicants during the application process.
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.

Pay Range: USD $24.00 - USD $28.00 /Hr.