Senior User Experience Researcher

As a Senior User Experience Researcher at Welltech, you'll be responsible for driving user-centered innovation. This means closely analyzing user experiences, validating concepts, and providing actionable insights to various product teams. You'll facilitate usability testing and gather feedback that informs product roadmaps and feature designs.

Candidates for the Senior User Experience Researcher role at Welltech should have at least 5+ years of relevant user research experience in digital product development. This includes familiarity with usability tests, concept testing, and the ability to independently lead evaluation studies. A strong comfort level with conducting interviews and group discussions is essential.

At Welltech, as a Senior User Experience Researcher, you'll find ample opportunities for professional development. The culture promotes trust and autonomy, allowing you to propose ideas and lead research efforts that can significantly shape product direction, providing a fertile ground for your growth and impact.

Welltech offers a flexible and dynamic working environment for Senior User Experience Researchers. With a collaborative team of passionate professionals, you'll experience a supportive culture where innovative ideas are encouraged, and the emphasis is on creating impactful wellness solutions together.

As a Senior User Experience Researcher at Welltech, you will utilize various techniques including usability tests, in-depth interviews, focus groups, and affinity mapping to gather insights. Your work will be instrumental in ensuring user feedback translates into enhanced product features and overall user satisfaction.

When discussing your experience with usability testing, focus on specific projects where you designed and conducted tests. Highlight your role in selecting methodologies, analyzing data, and synthesizing findings into actionable insights that influenced product development.

In your response, outline your systematic approach—starting with defining research objectives, selecting appropriate methods like surveys or interviews, and ensuring you analyze the data objectively to present findings to stakeholders clearly.

Discuss the importance of storytelling and clarity in communicating your research findings. Emphasize the use of visuals, concise summaries, and relating insights directly to stakeholders' objectives to ensure they understand the impact of your research.

Share a specific example of a challenging project, detailing the obstacles you faced and how you overcame them. Focus on the significance of adaptability, collaboration, and learning through the experience, which shaped your approach to future research.

Explain your process for prioritization, such as assessing the impact of research requests on the overall product goals and timelines, and maintaining open communication with teams to align expectations and manage resources effectively.

Here, emphasize how collaboration with cross-functional teams has enriched your research process. Provide examples of how working with designers, product managers, and engineers enhanced your ability to gather diverse insights and fostered team alignment.

Discuss your commitment to a user-centered approach, including your strategies for selecting research methods that best fit user needs, iterative testing, and continuously iterating on findings to maintain relevance and accuracy in your research.

Mention your practice of reading UX literature, attending conferences, and engaging in online forums to stay current. Highlight your willingness to experiment with new methodologies and share insights with your team to keep everyone informed.

Explain how you harness data analysis to interpret research results, allowing you to draw insightful conclusions that guide product decisions. Mention specific tools or techniques you use, such as affinity mapping or thematic analysis.

Articulate your passion for the health and wellness sector, and how Welltech's mission resonates with your personal and professional values. Express your excitement about the opportunity to impact lives positively through user-centered design.