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Dedicated Logistics Manager

The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through the day to day operations, which include driver management, load planning, and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, safety, equipment maintenance monitoring, and driver payroll. Coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPI’s) established by Werner Enterprises and our customer.

Overall account management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site 
customer interaction.

Responsibilities:

  • Overall Account Management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct /onsite customer interaction.
  • Daily supervision of office personnel (0-10 employees) and drivers (1-200 employees) assigned to respective account.
  • Continually focusing on driver training and driver retention.
  • Responsible for account profitability and growth.
  • Maximize asset utility while focusing on idle reduction and mpg improvement strategies.
  • Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability. This is done using our operating systems, driver telematics, face-to-face, and phone/text communication.
  • Demonstrates a commitment to safety, with the support of Werner’s corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
  • Promotes a safety culture by evaluating the safety performance of all employees in an effort to eliminate the costs associated to: lost production, increase insurance premiums and medical/legal expenditures.
  • Expected to promote innovation while gaining an understanding of the nature of the operations of the business to understand the hazards and risks associated with those operations.
  • Able to use the appropriate resources and processes to eliminate or minimize risks to health and safety from work.
  • Ensures there are appropriate processes for receiving and considering information regarding incidents, hazards and risks while responding and acting in a timely manner.
  • Ability to implement processes for complying with specific duties, obligations and regulations.
  • Reviews and audits weekly invoicing for accuracy.
  • Establish and maintain positive and professional working relationships with drivers, internal associates and customers.
  • Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors.
  • Ensures compliance with all policies and procedures while making safety conscious decisions and promoting a safety culture.
  • Monitor performance metrics and participate in customer meetings.
  • Coordinate the maintenance of the assets and equipment designated to the account.
  • Coordinate HR functions such as interviewing, hiring, discipline and separations.
  • Complete required account reporting for internal and external customers.
  • Perform other related duties as assigned by supervisory personnel.

   

Qualifications:

  • A Bachelor’s degree from an accredited college or university Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.      
  • Two to three years customer service experience preferred.
  • Two to three years transportation experience preferred.
  • One to two years AS400 and P.C. experience preferred.

The expected starting pay range for this position is $70,917.60 - $94,556.80 annualized salary. Offers determined based on experience, skills, and qualifications.
 
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan with a company match, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our  Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy.  All information collected will be handled and retained as explained in the Privacy Policy.

Average salary estimate

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$70917.6K
$94556.8K

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What You Should Know About Dedicated Logistics Manager, WERNER Holding

Are you ready to take the wheel in logistics management? Werner Enterprises is seeking a Dedicated Logistics Manager to lead our dedicated account operations in Perris, CA, ensuring profitability and ongoing success. In this role, you'll be at the heart of our daily operations, managing everything from driver logistics to customer satisfaction. Your mission? To foster a positive work environment while maximizing efficiency and safety. With responsibilities that span supervising personnel, directing load planning, and maintaining exceptional relationships with customers, this position is perfect for a proactive and experienced leader. You will be using your strong analytical skills to focus on account profitability and growth, while continually training drivers and promoting a safety-first culture. In collaboration with various departments, you'll coordinate training, HR functions, and asset maintenance while keeping an eye on key performance metrics. If you have a knack for strategic planning and a passion for optimizing logistics, we want to hear from you! At Werner Enterprises, we value our employees and offer competitive benefits, including medical, dental, and vision plans, a 401(k) with company match, and much more. Join us, and let's drive success together!

Frequently Asked Questions (FAQs) for Dedicated Logistics Manager Role at WERNER Holding
What are the key responsibilities of a Dedicated Logistics Manager at Werner Enterprises?

As a Dedicated Logistics Manager at Werner Enterprises, your main responsibilities will include overseeing day-to-day operations for dedicated accounts, managing drivers, optimizing load planning, and ensuring customer satisfaction. You'll also be accountable for revenue generation, driver training, and safety compliance, all while fostering a positive work culture.

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What qualifications do I need to become a Dedicated Logistics Manager at Werner Enterprises?

To qualify for the Dedicated Logistics Manager position at Werner Enterprises, you should have a Bachelor's degree in Business Administration, Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience. Additionally, experience in customer service and the transportation industry is highly preferred.

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How does a Dedicated Logistics Manager contribute to safety at Werner Enterprises?

A Dedicated Logistics Manager at Werner Enterprises plays a crucial role in promoting safety by enforcing compliance with safety regulations and fostering a safety culture among employees. You'll monitor performance metrics related to safety and conduct regular training sessions to minimize risks associated with logistics operations.

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What is the salary range for a Dedicated Logistics Manager at Werner Enterprises?

The expected starting salary for a Dedicated Logistics Manager at Werner Enterprises ranges from $70,917.60 to $94,556.80 annually, depending on your experience, skills, and qualifications. This position also offers a range of comprehensive benefits.

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What are the growth opportunities for a Dedicated Logistics Manager at Werner Enterprises?

At Werner Enterprises, Dedicated Logistics Managers have excellent opportunities for growth and advancement. By demonstrating strong leadership, optimizing operations, and exceeding performance metrics, you can open doors to higher-level management positions within the company.

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Common Interview Questions for Dedicated Logistics Manager
How do you prioritize tasks as a Dedicated Logistics Manager?

To prioritize tasks effectively, I focus on assessing the urgency and impact of each task on overall operations. By aligning priorities with both customer needs and internal goals, I can ensure that critical tasks are completed promptly while maintaining operational efficiency.

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Can you describe your experience with load planning?

In my previous roles, I've utilized analytical data and software to optimize load planning. By considering factors such as distances, freight types, and driver availability, I ensure that loads are assigned efficiently, thereby maximizing asset utilization and minimizing costs.

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What strategies do you implement to improve driver retention?

To enhance driver retention, I emphasize ongoing training, open communication, and recognition of accomplishments. By fostering a positive workplace environment and providing growth opportunities, I aim to keep drivers motivated and engaged.

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How do you handle performance metrics and KPIs?

I regularly track performance metrics and KPIs to monitor the health of operations. By analyzing these metrics, I can identify areas for improvement, make informed decisions, and encourage team members to meet or exceed performance standards.

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What steps would you take if a safety breach occurs?

In the event of a safety breach, I would immediately investigate the incident, identify root causes, and implement corrective actions. I would ensure that all employees are aware of the breach and receive additional training to prevent future occurrences.

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How do you manage relationships with customers and stakeholders?

Building strong relationships is fundamental to success. I prioritize open communication, regular check-ins, and feedback collection. This approach not only strengthens partnerships but also ensures that we meet customer expectations consistently.

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Describe a time you managed a logistics challenge successfully.

I once faced a shortage of drivers during peak season. To address this, I coordinated with HR for rapid recruitment while reallocating loads based on availability. By communicating transparently with customers, we maintained service quality despite the challenges.

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How do you ensure compliance with federal and state regulations?

I regularly stay updated on regulatory changes and ensure all team members are trained accordingly. I conduct audits and checks on compliance processes, fostering a culture of responsibility among staff to adhere to safety and operational guidelines.

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What tools or software are you familiar with in logistics management?

I am proficient in various logistics management tools, including AS400 for data processing and telematics systems for real-time monitoring. Familiarity with software such as ERP systems allows me to streamline logistics operations effectively.

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What motivates you as a Dedicated Logistics Manager?

I am motivated by the challenge of optimizing operations and directly impacting both customer satisfaction and company profitability. Ultimately, the ability to lead a team, drive growth, and innovate within the logistics field keeps me engaged and passionate about my work.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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