Busperson

At Westgate River Ranch Resort & Rodeo, a Busperson plays a crucial role in the dining experience by clearing and setting up tables, serving water to guests, and keeping the restaurant clean and well-stocked. It's a dynamic position that requires good judgment and the ability to work independently while supporting the front-of-house team.

To be considered for the Busperson role at Westgate River Ranch, applicants should have at least one year of food and beverage experience, the capability to lift up to 50 pounds, and willingness to work weekends and holidays. A background check and drug test are also part of the hiring process.

Westgate River Ranch emphasizes core values of integrity, passion, and strong work ethic from all employees, including Buspersons. These values are integral to creating a positive environment that enhances the guest experience at our resort.

Absolutely! Westgate River Ranch encourages employee development and offers numerous advancement opportunities. As a Busperson, you could progress to other roles within the restaurant or hospitality sectors through dedicated hard work and commitment.

Buspersons at Westgate River Ranch can enjoy a host of benefits including a 401K with a generous company match, access to daily pay, wellness programs, and exclusive discounts at hotels, resorts, and entertainment venues. We pride ourselves on fostering a fun and family-oriented culture!

When answering this question, emphasize your love for teamwork and how you enjoy working in fast-paced environments. Mention how you take pride in contributing to a positive dining experience, which directly aligns with the goals of Westgate River Ranch.

Focus on your customer service skills. Describe a relevant past experience where you remained calm and professional, ensuring that you resolved the situation. Highlight how your actions positively impacted the guest experience, which is crucial in a hospitality setting like Westgate.

Share a specific strategy that works for you when managing several responsibilities at once. Whether it involves prioritizing tasks, creating checklists, or regularly communicating with teammates, showcase your ability to maintain organization during busy shifts.

Discuss essential qualities such as strong communication skills, attention to detail, and a proactive attitude. Relating your answer back to Westgate's core values will also highlight your understanding of the company culture.

Highlight the unique aspects of Westgate River Ranch, such as its stunning location and commitment to outdoor experiences. Express your enthusiasm for being part of a team that fosters community engagement and delivering memorable moments for guests.

Explain your understanding of food safety standards and cleanliness protocols. Provide examples of practices you follow, such as regular handwashing, maintaining clean working surfaces, and understanding proper food handling techniques.

Think of a positive customer service experience where you exceeded expectations. Share details about the situation, what you did specifically, and how the guest responded, showing your commitment to creating a welcoming environment.

Express your openness to feedback and discuss how you view it as an opportunity for growth. You could reflect on a time when constructive criticism helped you improve your skills or approach to work.

Talk about your collaborative spirit and how you communicate effectively with your team. Share experiences where teamwork led to successful outcomes, especially in high-pressure situations.

Plainly state your availability and willingness to work on weekends and holidays, as this is often a requirement in the hospitality industry. Additionally, you can mention how you enjoy the buzz of a busy restaurant on these high-traffic days.