About WEX Bank:
WEX Bank is a leading provider of financial solutions and payment services. We are committed to providing our customers with exceptional service while maintaining the highest standards of compliance and ethical conduct.
About the Team/Role
We are seeking a highly experienced and skilled Director of Regulatory Compliance. The candidate who assumes this role will lead a team of compliance professionals supporting execution of the Bank compliance management program, including risk assessments, compliance policies and procedures, training, issues management, complaint administration, regulatory filings, third party risk management and the Community Reinvestment Act (CRA). The candidate will be a strong people leader who gains the respect and trust of his/her/their team; additionally, the incumbent will provide technical guidance and partnership with the global compliance teams and WEX Inc. compliance center of excellence to ensure compliance with applicable Federal and State laws, regulations, internal policies and procedures and regulatory expectations. This individual will report directly to the Sr. Director, Chief Compliance Officer and will support the CCO as a subject matter expert with any duties as assigned, being agile and flexible, as these may change from time to time.
How you'll make an impact
Leadership. The Individual will provide leadership in compliance management, risk mitigation, and will be responsible for designing compliance strategies in line with legal requirements, guidelines and regulations. Execution will include providing management and direction to the compliance group, Bank’s affiliates and third parties. Further, this Individual will liaise with the Enterprise Risk Management (ERM) team, WEX Inc. compliance team(s), coordinate with lines of business, operations, credit risk, and technology teams, etc. to ensure controls are accurately documented and implemented.
Program Management. This Individual will lead a professional team in successful execution of the compliance management program including risk assessments, policies, procedures and control documentation, complaint administration, training, issues management, reporting, third party management and the Community Reinvestment Act (CRA). This Individual will coordinate with internal and external auditors for completion of audits and interface with the Compliance monitoring and testing team to ensure successful execution of the CMP.
Regulatory Engagement: This critical role demands a professional with deep expertise in federal and Utah (UDFI) banking laws, regulations, and supervisory guidance, including consumer protection, fair lending and safety and soundness. This Individual will be a primary point of contact and strategic liaison for all interactions with regulatory authorities (UDFI, FDIC, CFPB, etc.), expertly representing the Bank during examinations, inquiries, and ongoing communications. This includes managing the entire examination lifecycle, from preparation and coordination to response development and remediation tracking. This Individual will also be responsible for building strong relationships with regulators and providing insightful compliance reports to management on all regulatory interactions and examination outcomes. This requires continuously monitoring regulatory changes, proactively addressing potential compliance challenges, and ensuring the Bank maintains a strong and collaborative relationship with its supervisory agencies, ultimately safeguarding its regulatory standing.
Data & Analytics. Partner with relevant teams to ensure adequate compliance data analytics to support the team function and drive efficiency;
Industry Awareness. Maintain and build understanding of relevant industry standards, best practices, and technologies; assess the impacts to the Bank, its products and control environment, and collaborate with leadership to enhance or implement controls that effectively mitigate risk;
Culture. Promote a desired compliance-aware culture within the Bank and affiliates while in parallel driving adoption of Bank culture;
Risk Management Framework. Maintain a risk based compliance risk management framework to include risk assessment, training, testing, and reporting; and
Policy/Procedure Development & Maintenance. Maintain and assist in developing bank policies, procedures and control documentation.
The following provides additional insight into the role’s responsibilities and duties, but is not exhaustive.
Proven strong change management and leadership skills.
Builds strong relationships of trust with leadership.
Oversee annual compliance training plan and compliance training module content. Creates, documents, and maintains ancillary or additional non-computer-based modules for training needs as necessary. Implement and formalize a training program for significant policy or procedure changes. Plans an annual training budget; coordinates to ensure a fair approach to employees obtaining and maintaining industry certifications;
Influences the lines of business to ensure first line controls and monitoring are in place. Collaborates with compliance monitoring and testing group;
Supports the Management Compliance Committee, its equivalent, and/or other Bank or Global compliance related committees; and
Creates management and board level reporting for all areas of compliance.
Experience you'll bring
Bachelor's degree in business or a related field
Minimum of twelve years of experience in banking and compliance and/or leading a team of compliance professionals
Proven track record of success in leading and managing compliance programs
Strong understanding of applicable regulatory requirements
An effective global leader with a proven ability to lead, develop and manage a compliance team with global impacts effectively
Ability to build strong relationships and influence stakeholders across various business units
Proactive, problem-solving approach with a commitment to continuous improvement
Experience working with external bank examiners
Compliance experience with credit cards and corporate payments.
Certified Regulatory Compliance Manager (CRCM) or equivalent certification (preferred)
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