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Director of Regulatory Compliance - WEX Bank

About WEX Bank: 

WEX Bank is a leading provider of financial solutions and payment services. We are committed to providing our customers with exceptional service while maintaining the highest standards of compliance and ethical conduct. 

About the Team/Role 

We are seeking a highly experienced and skilled Director of Regulatory Compliance.   The candidate who assumes this role will lead a team of compliance professionals supporting execution of the Bank compliance management program, including risk assessments, compliance policies and procedures, training, issues management, complaint administration, regulatory filings, third party risk management and the Community Reinvestment Act (CRA).  The candidate will be a strong people leader who gains the respect and trust of his/her/their team; additionally, the incumbent will provide technical guidance and partnership with the global compliance teams and WEX Inc. compliance center of excellence to ensure compliance with applicable Federal and State laws, regulations, internal policies and procedures and regulatory expectations.  This individual will report directly to the Sr. Director, Chief Compliance Officer and will support the CCO as a subject matter expert with any duties as assigned, being agile and flexible, as these may change from time to time.  

How you'll make an impact

  • Leadership. The Individual will provide leadership in compliance management, risk mitigation, and will be responsible for designing compliance strategies in line with legal requirements, guidelines and regulations.  Execution will include providing management and direction to the compliance group, Bank’s affiliates and third parties.  Further, this Individual will liaise with the Enterprise Risk Management (ERM) team, WEX Inc. compliance team(s), coordinate with lines of business, operations, credit risk, and technology teams, etc. to ensure controls are accurately documented and implemented.   

  • Program Management. This Individual will lead a professional team in successful execution of the compliance management program including risk assessments, policies, procedures and control documentation, complaint administration, training, issues management, reporting, third party management and the Community Reinvestment Act (CRA). This Individual will coordinate with internal and external auditors for completion of audits and interface with the Compliance monitoring and testing team to ensure successful execution of the CMP. 

  • Regulatory Engagement: This critical role demands a professional with deep expertise in federal and Utah (UDFI) banking laws, regulations, and supervisory guidance, including consumer protection, fair lending and safety and soundness. This Individual  will be a primary point of contact and strategic liaison for all interactions with regulatory authorities (UDFI, FDIC, CFPB, etc.), expertly representing the Bank during examinations, inquiries, and ongoing communications. This includes managing the entire examination lifecycle, from preparation and coordination to response development and remediation tracking.  This Individual will also be responsible for building strong relationships with regulators and providing insightful compliance reports to management on all regulatory interactions and examination outcomes. This requires continuously monitoring regulatory changes, proactively addressing potential compliance challenges, and ensuring the Bank maintains a strong and collaborative relationship with its supervisory agencies, ultimately safeguarding its regulatory standing.

  • Data & Analytics. Partner with relevant teams to ensure adequate compliance data analytics to support the team function and drive efficiency; 

  • Industry Awareness.  Maintain and build understanding of relevant industry standards, best practices, and technologies; assess the impacts to the Bank, its products and  control environment, and collaborate with leadership to enhance or implement controls that effectively mitigate risk;

  • Culture. Promote a desired compliance-aware culture within the Bank and affiliates while in parallel driving adoption of Bank culture; 

  • Risk Management Framework.  Maintain a risk based compliance risk management framework to include risk assessment, training, testing, and reporting; and

  • Policy/Procedure Development & Maintenance. Maintain and assist in developing bank policies, procedures and control documentation.  

The following provides additional insight into the role’s responsibilities and duties, but is not exhaustive. 

  • Proven strong change management and leadership skills. 

  • Builds strong relationships of trust with leadership.

  • Oversee annual compliance training plan and compliance training module content.  Creates, documents, and maintains ancillary or additional non-computer-based modules for training needs as necessary.  Implement and formalize a training program for significant policy or procedure changes. Plans an annual training budget; coordinates to ensure a fair approach to employees obtaining and maintaining industry certifications;

  • Influences the lines of business to ensure first line controls and monitoring are in place.  Collaborates with compliance monitoring and testing group;

  • Supports the Management Compliance Committee, its equivalent, and/or other Bank or Global compliance related committees; and

  • Creates management and board level reporting for all areas of compliance.

Experience you'll bring 

  • Bachelor's degree in business or a related field 

  • Minimum of twelve years of experience in banking and compliance and/or leading a team of compliance professionals

  • Proven track record of success in leading and managing compliance programs

  • Strong understanding of applicable regulatory requirements  

  • An effective global leader with a proven ability to lead, develop and manage a compliance team with global impacts effectively

  • Ability to build strong relationships and influence stakeholders across various business units

  • Proactive, problem-solving approach with a commitment to continuous improvement

  • Experience working with external bank examiners

  • Compliance experience with credit cards and corporate payments.

  • Certified Regulatory Compliance Manager (CRCM) or equivalent certification (preferred)

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $158,000.00 - $210,000.00

Average salary estimate

$184000 / YEARLY (est.)
min
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$158000K
$210000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Regulatory Compliance - WEX Bank, WEX Inc.

At WEX Bank, we're on the lookout for a dynamic and seasoned Director of Regulatory Compliance to join our team! If you thrive in a leadership role and have a passion for compliance within the financial sector, this could be the perfect fit for you. As the Director of Regulatory Compliance, you'll be at the forefront of guiding our compliance management program, collaborating with an impressive group of professionals. Your main areas of focus will include risk assessments, developing compliance policies and procedures, conducting training sessions, and ensuring we meet regulatory expectations. You'll also act as a strategic liaison with regulatory authorities like the UDFI and FDIC to maintain our standing in the industry. We believe in fostering a transparent culture at WEX Bank, and you'll play a key role in promoting this ethos throughout your team and the company. Your insights will help shape compliance training, reinforce risk management frameworks, and ensure we're always ahead of the curve with the latest regulations and industry best practices. The ideal candidate will possess robust change management skills, a deep understanding of banking laws, and the ability to build strong relationships across teams. With a commitment to continuous improvement and innovation, you'll guide your team in propelling WEX Bank forward while ensuring we uphold the highest standards of compliance and ethical conduct. If you’re ready for an exciting and impactful role with us, where you have the chance to make a difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director of Regulatory Compliance - WEX Bank Role at WEX Inc.
What are the primary responsibilities of the Director of Regulatory Compliance at WEX Bank?

The Director of Regulatory Compliance at WEX Bank plays a crucial role in establishing and overseeing compliance management programs. This includes conducting risk assessments, developing policies, managing complaint administration, and training staff. They are also the main liaison with regulatory authorities, ensuring adherence to federal and state laws and maintaining effective communication during examinations.

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What qualifications do I need to apply for the Director of Regulatory Compliance position at WEX Bank?

To be considered for the Director of Regulatory Compliance role at WEX Bank, candidates should possess a bachelor's degree in business or a related field along with a minimum of twelve years of experience in banking compliance. A proven track record in leading compliance programs and certifications such as Certified Regulatory Compliance Manager (CRCM) are highly preferred.

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How does WEX Bank support professional development for the Director of Regulatory Compliance?

WEX Bank is committed to the growth of its employees, particularly in key leadership roles like the Director of Regulatory Compliance. The bank offers strong support for ongoing professional development, including paid time for training, tuition reimbursement, and access to resources that foster continuous improvement and industry expertise.

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What is the work culture like for the Director of Regulatory Compliance at WEX Bank?

At WEX Bank, the work culture for the Director of Regulatory Compliance is centered around collaboration, integrity, and innovation. The bank promotes a compliance-aware environment, where employees are encouraged to engage with compliance strategies actively, build strong relationships across various business units, and drive a culture that values ethical conduct.

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What is the compensation range for the Director of Regulatory Compliance position at WEX Bank?

The base pay range for the Director of Regulatory Compliance at WEX Bank is between $158,000.00 and $210,000.00. Actual pay rates may vary based on individual qualifications and experience, and the bank offers a comprehensive benefits package that includes health, retirement savings plans, and more.

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Common Interview Questions for Director of Regulatory Compliance - WEX Bank
What inspired you to pursue a career as a Director of Regulatory Compliance?

When answering this question, share a genuine passion for compliance and risk management, highlighting experiences that sparked your interest in the regulatory landscape. Showcase your commitment to ethical standards and your drive to influence positive change within financial institutions.

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Can you describe your experience with regulatory frameworks in the banking sector?

Provide specifics about your background with federal and state regulatory frameworks, mentioning key laws and regulations you’ve worked with. Highlight how these experiences have shaped your understanding and management of compliance programs, particularly in relation to audits and liaising with regulatory bodies.

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How do you approach risk assessment within your compliance program?

Discuss your systematic approach to risk assessment, emphasizing your methodology for identifying, analyzing, and prioritizing risks. Illustrate how you incorporate data analytics and team collaboration to enhance the risk management process, ultimately ensuring robust compliance and operational excellence.

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What is your strategy for training compliance staff effectively?

Explain how you develop and implement training programs that cater to varying levels of expertise. Share examples of your experience in creating engaging training content and fostering an environment that promotes continuous learning and compliance awareness across the organization.

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How do you keep abreast of regulatory changes affecting your role?

Highlight your strategies for staying updated on regulatory developments. This may include subscribing to industry publications, attending seminars, participating in webinars, or networking with peers. Emphasize the importance of proactive measures in ensuring compliance always meets current standards.

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Give an example of a compliance challenge you have faced and how you overcame it?

Share a specific challenge you've encountered in compliance, detailing the context and your thought process in developing a strategic solution. Focus on collaboration, communication, and the steps taken to ensure successful resolution, while highlighting your analytical skills.

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What role do you believe leadership plays in compliance management?

Discuss the critical impact of leadership in fostering a culture of compliance, including your beliefs on accountability, ethical standards, and employee engagement. Share examples of how you’ve modeled these values in past roles to enhance organizational compliance.

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How do you handle disagreements with regulatory authorities during audits?

Address your diplomacy skills and problem-solving approach. Discuss the importance of transparency and active communication during such situations while emphasizing your commitment to maintaining strong relationships with regulators, ultimately focusing on finding mutually acceptable solutions.

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What metrics do you use to measure compliance program effectiveness?

Share specific metrics you monitor to evaluate compliance effectiveness, such as audit outcomes, training participation rates, and incident reports. Emphasize how you use these metrics to inform decisions, drive program improvements, and demonstrate the overall success of your compliance initiatives.

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Why do you think compliance is critical in the financial industry?

Express your understanding of compliance’s role in protecting consumer interests and maintaining trust in financial institutions. Discuss how effective compliance practices contribute to organizational integrity and why they are essential to the long-term sustainability and success of businesses within the industry.

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DATE POSTED
April 22, 2025

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