Sr product manager

WEX is an innovative technology company leading the way to making it easier to administer employee benefits through engaging solutions and innovative technology.Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love.We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.As we lean into our mission to simplify the business of running a business , WEX is looking to simplify and reimagine experiences, starting from the customer perspective.We are looking for a Product Manager to own the execution and delivery of new and / or enhanced products, services and processes associated with our Benefit Administration line of business.In this role, you will help deliver market leading customer experiences, assisting and supporting the Product Management team in the execution of their strategic roadmap.Your focus will be to understand the needs of our benefit administration clients and their employees, as well as key stakeholders within the business, and develop and execute product strategies that enhance customer value and grow WEX’s leadership position in the marketplace. What you’ll do :• Deliver best in class experiences and enabling capabilities that delight customers and win in the market• Deeply understand the external market and customer needs to define the priorities and inspire the broader team• Build the detailed product roadmap, define users and drive tradeoff decisions• Coordinate frequently with Senior Product Managers and business stakeholders to triage and prioritize requests and product backlog• Be the go-to-expert on specific products or functional areas• Deliver product initiatives through product discovery sessions, creation of user stories and collaboration with business stakeholders• Participate in and / or lead focus groups and feedback sessions• Ensure that new features or product improvements meet the desired requirements of product functionality• Lead 1-2 scrum teams to prioritize work and deliver exceptional results, ensuring delivery within required scope, on time and with quality• Demonstrate enhancements in sprint reviews• Work with Product Marketing to effectively communicate new products and features, creating content for release notes, product documentation and related materials• Leverage qualitative and quantitative data to measure results, inform the roadmap and achieve benefit, adoption and financial results• Collaborate with Sr Product Managers / Analytics / UX on product research to come up with better and disruptive solutions• Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groupsHow you’ll engage :• Strategic Mindset : Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value• Customer Obsessed : Deeply understand our customers’ needs through customer empathy, data and prioritize work• Results Focused : Leverage data to understand how the product is performing and prioritize work• Insights Driven : Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap• Trusted Partner : Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate• Relevant Expertise : Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindsetExperience you’ll bring :• 3 to 7 years of Product Management experience delivering world class software or capabilities• Undergraduate degree required, advanced degree is a plus• Experience working in the benefits administration industry, including familiarity with benefits administration processes and technology• Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features within an agile framework• Experience with identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog and maintaining thorough documentation.• Strong execution skills, with a focus on driving results• Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others• Curious and a learning mindsetJ-18808-LjbffrLast updated : 2024-09-20