Senior Account Manager

The role

We are looking to hire a Senior Account Manager to join our Sales team in North America.

Salary range - $70,000 - $80,000

Working at WGSN

Together, we create tomorrow

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.

Role overview

You will manage a book of 30-50 existing accounts across the US, partnering and sharing the values of WGSN and our unique reports. You will embed yourself into the customer teams and act as a resource to help them grow their business. As these are existing accounts, the aim is to get our customers to renew their accounts and grow across our different product offerings.

The team

We have a high performing sales team who are diverse and based all over the US.  The team has worked incredibly hard over the past year to achieve outstanding results.  You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role and grow.

• Manage annual contract renewals
• Identify business opportunities, build key prospect relationships, negotiate and close business deals and maintain extensive knowledge of current market conditions
• Identify and close new opportunities for YOY growth from assigned book of accounts
• Identify and close strategic consultancy opportunities from assigned book of accounts
• Drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions and managing the sales process through to its close
• Meet/exceed monthly KPIs quotas on a consistent basis
• Manage a book of accounts to ensure the customer is delighted with the WGSN service (and successfully executing the renewal of the client contracts); maintain renewal rates & drive YOY upgrades and growth
• Deliver presentations and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including; Fashion, Interiors, CPG, Technology, Hospitality, Branding

• Strong sales and account management experience 
• Experience within a KPI / target driven environment
• Demonstrated experience developing relationships with executives within Fortune 500 organisations in an Outside Sales B2B capacity in the US market and renewing a book of business
• A demonstrable track record of sales success (preferably selling subscription based-products)
• Understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development - excellent presentation and negotiation skills are a must
•  Salesforce based CRM experience a plus
•  Ability to manage Salesforce database, opportunity pipeline and lead cultivation, including holistic overview of all outstanding communications and prospect relationships

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

 - Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days.  WGSN also observes the 12 Federal holidays.  We also offer 6 weeks of paid Parental Leave. 

- 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.   

- Medical, Dental and Vision plans with Aetna Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost.

- Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Aetna medical plan.

More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our values 

We Are Everywhere

The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

We Are Future Focused

We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

We Are Rigorous

We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.

Our culture 

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

Inclusive workforce 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.  

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. 

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.