Job details
![Newsletter form background]()
Customer Operations Manager
Whatnot is a livestream shopping platform and marketplace looking for a Customer Operations Manager with strong leadership and communication skills to drive operational readiness and continuous improvement for customer support.
Skills
- Strong leadership and communication skills
- Experience in e-commerce industry
- Familiarity with marketplace platforms
- Advanced analytical competency
Responsibilities
- Design & implement high-impact initiatives to improve customer support experience
- Lead new product, policy, process, or change management projects for operational readiness
- Drive continuous improvement in operational performance metrics
- Be subject matter expert for best support practices
- Work with cross-functional partners to pursue support initiatives
Education
- Bachelor's Degree
Benefits
- Flexible time off policy and company-wide holidays
- Health insurance options
- Work from home support and allowances
- Retirement benefits including 401k offering
- Parental leave and other care benefits
To read the complete job description, please click on the ‘Apply’ button
Whatnot Glassdoor Company Review
Grant LaFontaine
4.9
Whatnot DE&I Review
No rating
CEO of Whatnot
Approve of CEO
By
Whatnot
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG.
81 jobs
Calculating your matching score...
BADGES 
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$165,000/yr - $180,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 17, 2024
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
you, just ask me below!
Other jobs
Posted 4 months ago
Posted 2 months ago
Posted 2 months ago
Posted last year
Sign up for our weekly
newsletter of fresh jobs
ABOUT RISE
FOR COMPANIES
REMOTE JOBS & MORE
LOOKING FOR A JOB?
FIND A JOB NEAR ME
CONNECT
