Quality Inspector - Mystery Shopper (Part-Time)
Skills
- High attention to detail
- Excellent communication
- Flexibility in working hours
- Experience in high-standard service industries
Responsibilities
- Assess chauffeurs against The Wheely Standard through mystery shopping journeys
- Deliver on-the-spot feedback to improve performance
- Build feedback loops between different teams to improve service standards
- Partner with peers in other regions for process improvement
Education
- High school diploma or equivalent
- Certifications in hospitality or customer service preferred
Benefits
- Flexible working hours
- Competitive salary
- Daily lunch allowance
- Monthly credit for journeys
- Professional development allowance
- Top-notch equipment
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Founded in Zurich in 2010, Wheely currently operates in London, Moscow, and Paris. Today, the brand has established itself as the go-to chauffeur-driven app - and is experiencing rapid growth. We are the leader in the luxury ride-hailing market, ...
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