Customer Care Associate

Customer Care AssociateTo work with Whole Foods Market, new employees or transferring team members must provide proof of receiving one or more COVID-19 vaccines. This proof should be uploaded to Workday on or before the hire date. Individuals with medical or religious restrictions should make an accommodation request through Store Leadership. Non-compliance can adversely impact their employment with Whole Foods Market.The receiving team member will accurately sort and allocate incoming shipments, ensure that inventory records are kept up to date, and maintain a clean and safe warehouseThe successful management of distribution networks requires the continual review of existing processes and innovative solutions for better efficiency and effectiveness in achieving organizational goalsJob Type: RegularJob Description:Conducts all processes that pertain to inbound receiving, such as accepting, inspecting, and logging merchandise, and arranging them in their designated storage areas or assemblage carts.The required hours of work for this role are from 7 in the morning until 3:30 in the afternoon, Monday to FridayResponsibilities:• In order to prepare goods for the storage and stocking departments, truck shipments are unloaded, counted and registered in the computer system, and then staged accordingly.• With strict adherence to OSHA and Whole Foods guidelines for powered pallet jack/forklift utilization, move and unload products with care and attention to the safety of all involved.• Check the quality of new products as they arrive to ensure that they satisfy Whole Foods Market's quality requirements.• Conducts a detailed count to guarantee that the order is free from any mistakes.• Stick adhesive labels onto the product as per the labeling regimen to ensure a comprehensive labeling document.• Rearrange the items for proper storage and staging.• Make sure that the space designated for product receiving remains clear of recyclables and trash.• Embed all the reusable things and other items onto the hauling vehicle to be shipped.• Verify that all necessary signatures have been obtained on the documentation before shipping.• Taking measures to guarantee a safe, organized, and germ-free workplace is non-negotiable.• Following OSHA's safety protocols is necessary for keeping employees safe and healthy while on the job.• Ensure that you strictly adhere to the assigned inbound door.• Confirming and verifying common carrier paperwork and driver check-in procedures.• Transferring goods without delay from common carrier trucks to other transportation modes is known as cross-docking.• The key to accuracy in verifying received items is to cross-reference the quantities with the details included in the shipping documents from the carrier.• Arrange the product into smaller subsets on separate pallets.• Simplify the put away process with the use of identification tags on pallets.• Move inventory to its designated location.• Ensure that every guest's needs are met promptly and professionally.While some knowledge, skills, and abilities may be specific to a particular job or industry, others, such as communication, problem-solving, and teamwork skills, are universally valued by employers across a range of sectors:• Physical fitness is a key requirement for this position as it requires a high level of stamina and endurance• A great communicator with a dedication to team collaboration• Possessing the know-how to effectively operate all required devices is crucial• Paying close attention to every instruction and protocol laid out by WFM is absolutely crucial for the efficient running of the organization• Unrivaled ability to provide an unforgettable guest experience• Talent to perform all duties with scrupulousness, accuracy, and punctuality• The success of Whole Foods Market largely depends on employees' knowledge of the company's policies, procedures, core values, business philosophy, and quality goals• The attention with which paperwork is handled is indicative of the level of commitment of an administrator to their work• Proper use of equipment during preparation and clean-up activities is essential to maintaining a safe and efficient work environment• Displaying excellent team-oriented abilities, while also demonstrating the ability to function independently with little oversight.• To fulfill the needs of the facility, it is imperative to work a flexible schedule that includes nights, weekends, and holidays, as requiredDesired Work Experiences:• Warehouse experience preferred• The condition for being considered is that the candidate must have completed 18 years of ageThe wage bracket for this position is $15.00 - $26.00 per hour, depending on the level of experience brought to the table. Whole Foods Market has put in place a rewards system known as Whole Benefits, which provides health insurance benefits, retirement plan benefits, store discount eligibility, authorized paid time off, and other benefit programs. An individual is only eligible for Whole Benefits if they meet the relevant requirements of the applicable plan at the time of their hire.Our clients and team members come from all walks of life, and we embrace the diversity that they bring. We recognize that an inclusive work environment is crucial for our success, and we take significant steps to ensure that everyone feels valued. We understand that diversity is not just about meeting legal requirements but creating a culture that empowers all team members to flourish.We believe in taking care of our employees' overall health. Our Whole Benefits program offers unique perks in the areas of physical, mental, and financial well-being, including access to Perkbox discounts.Our commitment to employee care is reflected in the health benefits available to every full-time team member. We have an insurance plan that is tailored to your individual needs and designed to help you stay healthy.