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Customer Experience Product Manager, Fuel iX (BC applicants)

WillowTree is looking for a Customer Experience Product Manager to lead a multidisciplinary team focused on delivering exceptional AI-driven customer experiences for enterprises. This role blends product management and technical skills.

Skills

  • Product management
  • Technical background
  • Agile methodologies
  • Market analysis
  • Problem-solving
  • Communication skills
  • Cross-functional team leadership

Responsibilities

  • Build a product roadmap considering technical lift, dependencies, time, and budget constraints
  • Define, manage, and prioritize requirements in a complex environment
  • Communicate a shared understanding of product requirements among all stakeholders
  • Drive the product vision and roadmap to deliver best-in-class customer experiences
  • Own scope management and feature prioritization discussions
  • Collaborate with designers to create feasible and top-tier user experiences
  • Lead technical discussions with engineers to define system architecture and data flows
  • Use analytics and metrics to drive informed decisions and enhance product strategies
  • Manage and document technical dependencies and API requirements

Education

  • Bachelor's degree in a related field

Benefits

  • Group Savings Options with company matching
  • Healthcare benefits including Medical, Vision, and Dental
  • Life & Disability Insurance
  • Generous and Flexible Paid Time Off
  • Parental Leave Top-Up
  • Employee Share Purchase Plan
  • Employee Assistance Program
To read the complete job description, please click on the ‘Apply’ button

The freedom to create products people love.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$105,000/yr - $141,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 4, 2024

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