Job details

Windows System Engineer II

Job Purpose

This position is for a candidate with 3-5 years' experience managing Windows server operating systems at the enterprise level.

Essential Functions

The ideal candidate will work with minimal supervision and have a desire to investigate and implement solutions or fixes. Following procedures for break/fix, incidents, change requests, patching, and scheduled maintenance are a regular part of the position. Working with other engineers and customers, this candidate must possess a willingness to learn and adapt.

Verbal and written communication skills are necessary to convey information that may be complex to others. Additionally, being productive in a team environment and helping contribute to a positive team effort is required. Planning and prioritization must occur to complete tasks effectively.

Position requires on-call support

Experience

Strong understanding of Microsoft Windows Server 2008 through 2019 in small-to-large corporate environments with Active Directory experience

Experience supporting or working in VMware ESXi environments
Active Directory skills for creating, managing, and deploying AD Group Policy Objects
Experience with Windows Failover Clustering and DFS
Solid understanding of IP networking in the OSI model in LAN/WAN environments
Experience with enterprise systems for patching, antivirus, and monitoring
Familiarity with ITIL and ticketing systems
Detail-oriented and self-motivated with good time management, communication, and presentation skills across varying organization levels
Customer-facing experience when handling incident response
Experience with cloud providers (AWS, Azure) is a plus
Solid understanding of SNMP, DHCP, DNS, and IIS is a plus
Other relevant experience:RDS, Database or SQL, Linux, Cisco, SANs, and various automation technologies

Powershell scripting
Group Policy
Some Azure experience
Office 365 and Exchange Online
Cyber security concepts and best practices

Education