General Maintenance Technician - Appliance Specialist (Fort Knox)

WinnCompanies is searching for a General Maintenance Technician - Appliance Specialist to join our military housing team at Fort Knox, KY.

In this role, you will perform maintenance functions in the community and ensure that all service is performed safely and results in favorable customer feedback. You may complete more appliance-related work orders, you may specialize as a COM (Change of Occupancy Maintenance) or resident service request technician, or you may be utilized to respond to multiple types of work orders.

• Diagnose, repair, troubleshoot, and replace components of gas and electric appliances.
• Replace all parts and repair existing units, water lines, valves, pumps, electrical components, circuit boards, and heating elements. 
• Complete troubleshooting, diagnostics, and repair on residential refrigerators, freezers, and ice makers. 
• Remove old appliances and install new appliances.
• Respond to service calls to complete Service/COM work and property management requirements.
• Complete repairs as directed by immediate supervisor or other organization management representatives.
• Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances.
• Transport equipment, furnishings, and appliances to job sites.
• Repair and fabricate window screens, door screens, and door frames.
• Remove floor tile, sheet vinyl, ceramic floor tile, and plywood. Remove damaged drywall.
• Respond to and complete on-call after hour emergency and urgent repairs.
• Complete and submit all required paperwork in an accurate and timely manner.
• Update work order status, including time, materials, and notes on mobile devices provided in an accurate and timely manner.
• Keep supervisor well-informed of activities, results, and potential problems, while recommending corrective actions to supervisor.
• Work cooperatively and conduct oneself in a professional manner at all times when in contact with customers, staff, sub/contractors, monitors, and the general public.
• Attend workshops, seminars, conferences, meetings, and trainings pertinent to the efficient dispatch of duties.
• Maintain vehicle and vehicle inventory as prescribed.

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Advanced skills in appliance maintenance.
• Proficiency in carpentry, electrical, plumbing, or flooring.
• Ability to provide basic tools and equipment necessary to perform daily duties.
• Basic familiarity with computers and web-based applications.
• Excellent customer service skills.
• Ability to read and write in English, in order to understand basic instructions and take direction from supervisors.
• Ability to plan, organize, and prioritize work.

• Vocational or technical training.
• HVAC license.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.