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Property Manager I (Meridian)

WinnCompanies is in search for a dynamic and customer-oriented Property Manager I to lead our engaging team at Meridian, a 99-unit conventional market, multifamily community in San Rafael, CA.


In this role, the Property Manager I will effectively manage, market, and maintain the apartment community and its residents and staff, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


The position offers a pay range of $31.00 to $33.00 hourly, with a potential annual performance bonus of 10%. This opportunity may accommodate optional onsite housing. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM with occasional weekends as needed.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • 1-2 years of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


$31 - $33 an hour

#IND1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

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$64560K
$68640K

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What You Should Know About Property Manager I (Meridian), WinnCompanies

WinnCompanies is on the lookout for a spirited and customer-focused Property Manager I to join our vibrant team at Meridian, located in the heart of beautiful San Rafael, CA. As the Property Manager I, you will take charge of managing, marketing, and maintaining this welcoming 99-unit conventional market multifamily community. Your mission will be clear: uplift the living experience for our residents while ensuring we meet the financial objectives for both the owner and management company. In this role, your responsibilities will include overseeing daily operations, handling tenant applications, and making sure the property remains compliant with all relevant regulations. We’re looking for someone who can foster a positive community atmosphere while managing budgets, resolving resident concerns, and maintaining high occupancy levels. With a salary range of $31.00 to $33.00 hourly, plus a potential bonus, this full-time position also offers perks like optional onsite housing and a range of fantastic benefits. Your work hours will typically be Monday through Friday, 8:00 AM to 5:00 PM, with some weekend availability necessary. If you’re a detail-oriented, service-minded individual with a strong background in property management, we want to hear from you! Join us in making a difference in the lives of our residents and contributing to the community of San Rafael.

Frequently Asked Questions (FAQs) for Property Manager I (Meridian) Role at WinnCompanies
What are the primary responsibilities of a Property Manager I at WinnCompanies?

As a Property Manager I at WinnCompanies, you will manage and oversee the daily operations of the Meridian community, ensuring that the property is well-marketed, maintained, and compliant with all regulations. Key responsibilities include controlling occupancy rates, processing rental applications, managing budgets, and resolving resident issues promptly, establishing yourself as a reliable point of contact for residents.

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What qualifications are required for the Property Manager I position at Meridian?

To apply for the Property Manager I position at Meridian, candidates must possess at least a high school diploma or GED, coupled with 1-3 years of relevant work experience, ideally in property management. Supervisory experience and familiarity with landlord-tenant laws are essential, while having knowledge of property management software such as Yardi or RealPage would be a significant plus.

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How does the Property Manager I position at WinnCompanies support career growth?

WinnCompanies places strong emphasis on employee development. As a Property Manager I, you have access to the Professional Development Program and various training opportunities that help enhance your skills and prepare you for future leadership roles within the company, encouraging you to grow and advance your career.

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What kind of benefits does a Property Manager I receive at WinnCompanies?

WinnCompanies offers a comprehensive benefits package for the Property Manager I position, which includes generous time off policies, a 401(k) plan with company match, health insurance options, tuition reimbursement, and wellness programs, ensuring that our employees' needs are met both professionally and personally.

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What is the work schedule for a Property Manager I at Meridian?

The Property Manager I at Meridian will typically work Monday through Friday from 8:00 AM to 5:00 PM, with occasional weekends required as part of the role. This schedule allows for better work-life balance, ensuring you can achieve great results both on the job and at home.

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Common Interview Questions for Property Manager I (Meridian)
How do you prioritize tasks as a Property Manager I?

In the fast-paced environment of property management, prioritizing tasks is crucial. I focus on urgent resident needs first, followed by administrative tasks like budgeting and compliance reporting. Utilizing tools like to-do lists can help me maintain organization and efficiency in my daily responsibilities.

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Can you describe a time you resolved a difficult tenant issue?

I once handled a situation where two residents had a conflict over noise levels. I actively listened to both parties and facilitated a meeting to discuss boundaries, which helped to resolve the issue amicably and restored peace in the community, illustrating the importance of clear communication and mediation.

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What strategies do you use to maintain high occupancy rates?

To maintain high occupancy rates, I actively engage in marketing efforts, leverage social media, and improve tenant satisfaction through excellent customer service. Regular outreach to potential tenants and hosting community events are effective strategies I implement to attract new residents.

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How do you ensure compliance with property management regulations?

I stay informed about current landlord-tenant laws through continuous education and resources. Regular training sessions for staff can help reinforce compliance practices. Additionally, my regular audits of tenant files ensure 100% adherence to property management regulations.

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What is your approach to budgeting for the property?

My approach to budgeting involves analyzing past expenses and anticipating future needs. Collaborating with the senior management team allows me to create a balanced budget that addresses maintenance, staffing, and operational costs while also planning for unexpected expenses.

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How would you handle non-payment of rent by a tenant?

If a tenant is not paying rent, I would first reach out to understand any underlying issues they might be facing. Offering solutions such as payment plans can often help resolve the situation. It's essential to maintain a respectful tone and follow company policies on the matter.

Join Rise to see the full answer
What role does customer service play in property management?

Customer service is at the heart of property management. It's about building relationships with residents and addressing their needs proactively. A focus on customer service can lead to higher satisfaction rates, tenant retention, and positive community relationships.

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How do you keep up with property management trends?

I regularly read industry publications and attend conferences to keep abreast of the latest trends in property management. Networking with other professionals provides valuable insights that can be beneficial for enhancing property operations.

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Describe a successful marketing campaign you implemented.

In a previous role, I launched a social media campaign that featured virtual tours of the properties I managed. This increased our online visibility and led to a 25% increase in applications over a three-month period, proving the effectiveness of engaging digital marketing strategies.

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What qualities do you think are essential for a Property Manager I?

I believe that the key qualities for a Property Manager I include strong communication skills, organization, and customer service focus. Being adaptable to solve problems quickly and exhibiting a genuine commitment to resident satisfaction are also critical to success in this role.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
February 28, 2025

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