Job details

Wire Transfer Specialist

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.

JOB FUNCTION / SUMMARY:

Responsible for providing a variety of basic clerical and/or administrative support duties which include but are not limited to customer service, wire transfers, document processing, and research. Work is performed under close supervision and according to established instructions related to work performed. General knowledge of department and/or company procedures is required. Incumbent is cross-trained on at least 70% of department operations. Incumbents at this level have two or more years of bank operations experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Review and processes outgoing wire transfers for accuracy while adhering to the Wire Policy and Wire Department Service Level agreement.
Responsible for repair and return of incoming wires within the guideline of the Wire Policy.
Verifies that all wire transfers are in compliance with the Bank Security Act (BSA), Reg. E, and the Uniform Commercial Code (UCC4A) federal compliance regulations as they relate to wire transfers.
Monitors incoming and outgoing wires for suspicious activity and reports to Wire Department management and Corporate Security as applicable.
Process 10-12% of wire department volume in Level 1 queues.
Perform Callback verification to FTA customers, as applicable.
Perform Callback verification to all customers for wires $1MM and over.
Responds to research requests for archived wires from Corporate Security, Legal subpoenas, FinCen, as well as research request from authorized personnel and FTA customers.
Perform end-of-day balancing of the wire system with the Federal Reserve.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

Two or more years of related experience or training
No certification, license or registrations are required to successfully apply for this job; however, once in this position certifications from Hancock Bank’s Computer Based Training (CBT) required, as applicable
Exhibits strong verbal and written communication skills
Working knowledge of Microsoft Office Products such as Word, Excel, Access, and PowerPoint
Excellent verbal and written communication skills in order to communicate effectively with customers and bank personnel
Must be able to establish and maintain a high level of credibility with all levels of internal and external customers
Detail oriented
Ability to formulate sound conclusions and recommend optimal course of action based on analysis

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

Other specific requirement of this job (e.g. standing constantly for tellers; repetitive finger motion for data entry, etc.)
Listens and gets clarification; clear and to the point when speaking; writes clearly, informatively, and logically
Ability to take verbal wire instructions and transfer into the wire payment system with accuracy
Gathers and analyzes information skillfully; makes rational and timely decisions
Ability to work under stress and meet deadlines
Ability to operate a keyboard to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

By Hancock Whitney Bank

Our Mission. Each day, we reaffirm our mission to help people achieve their financial goals and dreams. Our Purpose. We work hard to create opportunities for people and the communities we serve—our purpose for doing what we do. Our Promise to As...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Gulfport, MS

DATE POSTED

July 3, 2023