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Job details

Customer Experience Associate

Wisetack offers intuitive consumer lending products for service-based businesses. They are looking for a dedicated Customer Experience Associate to ensure customer success through excellent problem-solving skills.

Skills

  • Strong troubleshooting skills
  • Excellent communication skills
  • Ability to work under pressure
  • Highly organized and detail-oriented

Responsibilities

  • Successfully resolve complex customer issues through multiple support channels
  • Stay updated with ongoing customer issues
  • Collaborate with product and engineering teams to improve the customer experience
  • Work on projects to enhance agent and customer experience
  • Handle customer escalations as needed

Benefits

  • Equity opportunities
  • Comprehensive benefits package
To read the complete job description, please click on the ‘Apply’ button
Wisetack Glassdoor Company Review
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CEO of Wisetack
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Bobby Tzekin
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$52,000/yr - $52,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 3, 2024

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