Job details
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Customer Experience Associate
Wisetack offers intuitive consumer lending products for service-based businesses. They are looking for a dedicated Customer Experience Associate to ensure customer success through excellent problem-solving skills.
Skills
- Strong troubleshooting skills
- Excellent communication skills
- Ability to work under pressure
- Highly organized and detail-oriented
Responsibilities
- Successfully resolve complex customer issues through multiple support channels
- Stay updated with ongoing customer issues
- Collaborate with product and engineering teams to improve the customer experience
- Work on projects to enhance agent and customer experience
- Handle customer escalations as needed
Benefits
- Equity opportunities
- Comprehensive benefits package
To read the complete job description, please click on the ‘Apply’ button
Wisetack Glassdoor Company Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$52,000/yr - $52,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 3, 2024
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