Business Transformation Architect | Lead-to-revenue | Black Belt

NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location.

We are excited to offer an outstanding opportunity to become a Business Transformation Architect within a leading healthcare information technology organization. In this pivotal role, you will collaborate with cross-functional business partners to define needs and deliver innovative solutions that support Clinical Effectiveness transformation initiatives.

As a Business Transformation Architect, you will be responsible for analyzing and documenting current-state processes, working closely with stakeholders to design improved workflows, and translating these into future-state targets. You will serve as a key change agent, championing the adoption of new systems and processes across the organization.

This role demands a strategic thinker and decisive leader who thrives in a high-energy, fast-paced environment. If you are passionate about driving meaningful business results by transforming systems and processes, this is a tremendous opportunity to make a significant impact in the healthcare technology space

Responsibilities:

• Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company, Division, and Business Unit strategies
• Leverage Lead to Revenue expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
• Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
• Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
• Identify and leverage appropriate technology and applications to quantifiably improve business operations
• Effectively manage expectations from business and engage technical teams to drive results
• Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
• Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
• Drive solution adoption by applying effective Change Management principles throughout project lifecycle
• Track solution performance to ensure expected outcomes are achieved
• Provide system support and training as needed
• Performs other duties and responsibilities as required

Qualifications:

• Bachelor’s degree in computer science, IT or related field
• Domain expertise with Lead to Revenue processes in Healthcare, Health IT, or related industry
• A minimum of 7 years relevant work experience in IT or related field
• A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs
• Experience with business process redesign and workflow tools (Visio highly desired)
• Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment
• Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners
• Proven ability to influence cross-functional teams without formal authority
• Conflict management skills including the ability to work with and resolve conflicting needs and requirements
• Ability to analyze data, properly articulate and take proactive action on risks and dependencies
• Ability to comprehend and communicate technical concepts
• Possess a sense of accountability and pride for delivering on time and on budget with expected quality
• Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details
• Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports
• Ability to learn new concepts/hardware/technologies quickly
• Excellent meeting management, presentation, and facilitation skills
• Lean Six Sigma Black Belt highly desirable
• Experience with NetSuite, Salesforce CRM, and Salesforce CPQ highly desirable
• Experience with Change Management methodologies desired
• Familiarity with Agile and SDLC
• Customer focus and service orientation

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: