Consultant – Audit Software Implementation (Hybrid)

As a Consultant – Audit Software Implementation at Wolters Kluwer, your primary responsibilities will include leading customer training sessions both virtually and onsite, developing course materials tailored to client needs, and supporting sales representatives during high-profile product demonstrations. Additionally, you will engage in internal training for teams on software best practices and collaborate on various special projects, showcasing your expertise in audit software solutions.

To be a strong candidate for the Consultant – Audit Software Implementation role at Wolters Kluwer, you will need a Bachelor's degree in Accounting or Business Administration, with an Accounting major preferred. Ideally, you should have a CPA certification or relevant qualifications. Additionally, having over five years of experience as an Audit Senior or Manager is essential, along with a solid understanding of risk assessment and audit data analytics, particularly with CCH ProSystem fx® software.

This Consultant – Audit Software Implementation role at Wolters Kluwer requires up to 50% travel, which includes air, rail, and ground transport. While the position allows for hybrid work, you will frequently travel to client locations, especially during peak seasons, ensuring you meet and engage with customers directly.

Essential skills for the Consultant – Audit Software Implementation role at Wolters Kluwer include strong verbal, written, and presentation abilities. You should have excellent time management and organizational skills, as well as the capability to engage and educate attendees in training sessions. Being comfortable with public speaking is crucial, and prior training experience is highly preferred.

As a Consultant – Audit Software Implementation, you can expect a thorough 8-week onboarding training program designed to immerse you in the CCH Axcess™ Engagement Suite, CCH® ProSystem fx® Knowledge Coach, and related tools. This program combines both virtual and onsite learning to equip you with the knowledge and skills needed to excel in your role and provide effective support to customers.

When answering this question, focus on specific software features you've used, your familiarity with its interface, and how you've leveraged its tools in your auditing work. Provide concrete examples of how you've utilized CCH Axcess™ to enhance audit efficiency or client collaboration.

Discuss your training philosophy and method, emphasizing how you customize your approach based on the client’s unique needs. Mention the importance of thorough preparation, engaging presentations, and ensuring the client feels comfortable asking questions to cultivate a successful learning environment.

In your response, highlight organizational skills and time management methods that keep you productive even when traveling. You might mention scheduling techniques, utilizing mobile software tools for efficiency, and planning client visits to maximize your effectiveness on the road.

Share your methods for staying informed, such as subscribing to relevant publications, participating in professional organizations, or attending trainings and webinars. Mention your enthusiasm for continuous learning and adapting to industry shifts.

Discuss features that enhance workflow efficiency, such as data analytics capabilities, user-friendly interfaces, robust reporting options, and integration with other financial tools. Relate these features back to your firsthand experiences in auditing.

Talk about your tactics for addressing client concerns, such as being empathetic to their struggles, providing clear explanations, and employing positive reinforcement techniques. Illustrate with a specific example of overcoming resistance successfully.

Provide a detailed example of a project where you had a significant impact, focusing on the objectives, your role, and the positive outcomes achieved. Emphasize collaboration, communication, and your analytical skills that contributed to the team's success.

Explain your prioritization strategy, perhaps using tools or methodologies such as the Eisenhower Matrix or digital project management apps. Provide an example that illustrates your ability to remain calm and productive under pressure.

Discuss your passion for education, teaching, and the satisfaction that comes from empowering others through knowledge. Relate this motivation back to your experience in auditing and how it drives you to stay engaged with clients.

Explain your process for assessing the audience's needs, adapting content to various skill levels, and incorporating different teaching methods. You might include tailoring your examples or case studies depending on the clients’ backgrounds.