Work from Home in AP & TS(Hindi & Telugu speaking mandate)

1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10. Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements

Job Type: Full-time

Salary: ₹12,400.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Speak with the employer
+91 9014367364
Expected Start Date: 08/07/2023