Workday Services Integrations Consultant

WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.

In this role you will be a member of the Workday Services Team supporting our Workday integrations, your role will grow as we further deploy and expand our Workday coverage both geographically and capability.

Reporting to the Workday Services Integrations Lead this role is accountable for ensuring that WPP's Workday integrations are stable, supported and enhanced as required by our business partners, plus as required develop new integrations.

This is an exciting and varied role working with the wider Workday Services team and our AMS partner to provide a world class level of Workday support and development on a day-to-day basis and in support of Workday project deployments.

The new Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

This flagship programme will see Workday deployed across our global landscape to address the technology needs of Finance, Projects, and our People function – so essentially it touches all of our employees to some degree. The key to this programme is that technology is an enabler for change, it's at the heart of what we do, but it's not all of what we do. The people aspects of this programme are vital to its success. This role will help deliver that success on an ongoing basis for many years to come.

What you'll be doing:

• Troubleshooting and resolving the most complex integration support issues in a timely manner adhering to WPP Service Level Agreements
• Responsible for development and enhancement of integrations as assigned on BAU, potential for involvement in integration aspects of new projects from inception
• Ensuring incidents are clearly and regularly updated to allow successful handover to the next timezone taking over in progress incidents
• Provide help and advice to more junior integration support staff
• Monitoring Workday integrations
• Maintaining integration support issue list/wiki with new issues found
• Clearly document results/solutions as needed and updated existing documentation when necessary
• Keeping the integration lead updated with potential high impact issues
• Continually review integrations to make sure that they meet the highest standards possible
• Accountable for maintaining up to date integrations documentation and diagrams
• Engage positively with other IT teams and lead resolving issues across interconnected platforms
• Working with business partners to gather requirements for enhancements to existing integrations and delivery of new integrations as requested
• Maintain expertise on new integrations functionality/features/capabilities in Workday, wider industry, and technology trends

Who you'll be working with:

The Workday Services Integrations Consultant will report to the Workday Services Data and Integrations Lead and liaise with the larger global Workday team.

What you'll need:

• Strong Workday integrations development and support experience with requirements gathering, analysis and solution design experience ideal
• Ability to understand business needs & requirements and turn into clear deliverables
• Experience of creating/supporting Workday integrations of multiple types: Studio, Core connectors, RaaS, EIB, Payroll integrations PECI/ PICOF, BIRT
• Good working knowledge of web service technologies (REST, SOAP, JSON, HTTP, SSL, PGP, SAML, etc)
• Proficiency with XML, XPath and XSLT
• Understanding of HCM/Financials functionality and Workday integration best practices
• Any knowledge of Informatica would be an advantage
• Excellent technical understanding of SAAS platforms including integrations, security standards and data
• Ability to work with multiple external teams
• Strong ability to work with other platform/product teams to achieve goals
• Delivery and customer focused, with high energy and drive
• Strong risk awareness skills and management of risk
• Creative solutioning and strong problem-solving skills with agility for fast and simple solutions
• Credibility, professionalism, and strong personal integrity
• Business English language skills

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

If this role hasn't captured your interest, that's ok! Would you consider sharing your opinion?

At WPP, we're always trying to improve our hiring process, so your feedback is appreciated. Don't worry, all responses will not influence any future applications that you may make.

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