HR Operations Manager

ABOUT THE ROLE

The HR Operations Manager role leads our core HR services, including HR Administration, Payroll, Expenses and Benefits, that we deliver to the business.

This newly created position within our established HR team will oversee the day-to-day operations of the core HR and payroll functions including the processing of staff expenses, manage the annual employee benefits administration and help progress and implement strategic HR projects.

You will directly line manage a team of HR and Payroll Administrators to help develop and implement relevant HR and payroll policies, procedures and best practices to help streamline and improve efficiency across the function.

This position is key to help ensure the business is delivering projects that are compliant with UK employment regulations, including HMRC tax regulations, pension schemes and GDPR data protection requirements.

WHAT MATTERS MOST IN THIS ROLE

Strong leadership skills are essential in this role as you will manage a team of HR and Payroll Administrators, providing guidance, support, and performance feedback to ensure the highest quality of service is delivered.

You will be required to collaborate and build professional relationships with a number of key internal stakeholders including Partners, Central Support Managers, Finance, and IT to deliver seamless integration of new processes across the firm.

In addition, it is also paramount that you partner with our third-party supplier relationships including our HRIS, broker consultancy, benefits providers and legal services.

You should have proven experience working on multiple projects simultaneously with strict deadlines. This is a visible role within the HR team and all about relationships with the HR team, our internal customers and with our suppliers.

Other duties will include:

• Oversee the administration of employee benefits programs, including pension, private medical insurance and cycle to work scheme.
• Oversee the annual renewal activity for the firm’s Group Life Assurance, Group Income Protection and Private Medical Insurance policies.
• Prepare and analyse HR and payroll reports to monitor key performance indicators and identify opportunities for continuous improvement.
• Stay up-to-date on industry trends and regulatory changes affecting HR and payroll operations, and ensure the business remains compliant with all relevant legislation.

Salary range £50,000 - £55,000

WHAT WE EXPECT FROM YOU

• A proactive, practical, and positive approach to work is required.
• Excellent communication skills with the ability to build credibility quickly amongst key stakeholders.
• Strong experience of onboarding, offboarding and employee changes processes across the employee lifecycle.
• Experience managing payroll processes and systems, preferably with experience using in-house payroll software.
• Analytical mindset with the ability to analyse data, identify trends, and make data-driven decisions.
• High level of integrity and discretion when handling confidential information.
• CIPD qualified to level 5 or equivalent experience is preferred.
• Commercial acumen.

WHY WORKMAN?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours allow for added flexibility and helps benefit your work life balance.
• Study support
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.
• A fantastic HR team!

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment and the duties may be amended from time to time.