Immigrant Caseworker - Limited-term, Full-time

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

 World Relief Quad Cities seeks an Immigrant Caseworker to provide client services within the Illinois Welcoming Center (IWC) and the Supporting Municipalities for  Asylum Seeker Services (SMASS) programs. This position will provide case management services to eligible refugees, immigrants, and asylum seekers, offering tailored services to stabilize their immediate needs, provide crisis intervention, and connect clients to necessary resources. The Immigrant Caseworker will work closely with other program case managers to fill gaps in services and follow through on referrals made. The caseworker will be responsible for guiding clients through a culturally responsive and trauma-informed process that ensures they access the necessary support services to achieve stability.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide linguistically and culturally responsive case management and service coordination for refugees, immigrants, and asylum seekers, conducting intake assessments for both programs to determine client eligibility and needs.
• Develop and maintain relationships with service providers in healthcare, housing, education, employment, and public benefits.
• Work closely with the program manager for IWC and SMASS to identify service gaps and improve the efficiency of service delivery.
• Provide emergency services and crisis intervention to help clients stabilize in times of crisis, addressing their immediate needs and linking them to services that promote their wellbeing.
• Provide referrals for services not offered in-house and follow through to ensure those referral services are received
• Assist with presentations and outreach efforts aimed at educating the community and stakeholders about the services provided by both programs.
• Accurately and efficiently document all services provided to clients in World Relief Quad Cities’ database, Microsoft Dynamics, and in the grantor’s databases. 
• Other duties as assigned

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document
• Valid driver’s license and reliable access to an insured vehicle required
• Must be able to pass a background check and MVR check

• Case management experience preferred.
• Fluency in one or more languages commonly spoken by refugees and immigrants (e.g., Spanish, Swahili, Dari, Arabic) is highly preferred

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.