Corporate IT lead

✍🏽 About Writer

AI your people will love. That's our vision, and it contains multitudes :-)

AI

your people

will love.

We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured dramatically and we benefit from that tailwind. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.

📐 About this role

We are looking for a skilled Corporate IT lead to support Writer’s rapid growth. The ideal candidate will be responsible for managing and maintaining Writer’s IT infrastructure, ensuring its efficiency, security, and reliability. This role requires a proactive problem-solver with excellent communication skills and the ability to work collaboratively with cross-functional teams.

🦸🏻‍♀️ Your responsibilities:

• Administer and maintain IT infrastructure; including SaaS services, workstations, mobile devices, and employee onboarding/offboarding.

• Implement, configure, and troubleshoot corporate systems management tools to streamline employee onboarding, offboarding, and access management processes.

• Manage user accounts, permissions, and access controls within Google Workspace, Google Cloud, HRIS and workforce management systems, ensuring compliance with company policies and security standards.

• Collaborate with cross-functional teams to support IT-related projects and initiatives, providing technical expertise and guidance as needed.

• Conduct regular backups and disaster recovery procedures to safeguard critical company data and ensure business continuity.

• Stay up-to-date with trends and advancements in IT technology and security, recommending and implementing best practices to enhance our company's IT infrastructure.

• Provide technical support and troubleshooting assistance to end-users, resolving IT-related issues in a timely and efficient manner.

• Document IT procedures, configurations, and troubleshooting steps, maintaining comprehensive and up-to-date documentation for future reference.

⭐️ Is this you?

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum 5 years of professional experience as a Corporate IT Lead,  Specialist, or similar role.

• Experience working with Google Workspace and workforce management systems

• Strong understanding of network protocols, security principles, and IT best practices.

• Proficiency in system administration tasks on MacOS, Linux, and Windows operating systems.

• Excellent troubleshooting skills with the ability to diagnose and resolve technical issues.

• Experience scaling IT infrastructure to support a fast-growing company, ideally from 100 to 1000 employees.

• Strong communication and interpersonal skills, with the ability to interact effectively with colleagues at all levels of the organization.

• Experience with Rippling's suite of products and/or relevant certifications (e.g., CompTIA Security+, Microsoft Certified Systems Administrator) are a plus.

*Please note that this role is hybrid for our New York City office and applicants should be willing to be in office 2 or more days a week

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.