US Partner enablement (AMER)

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, and Vanguard to transform the way they work. 

Our all-in-one solution makes it easy to deploy customized AI apps and workflows that accelerate growth, increase productivity, and ensure compliance. Designed to provide enterprise-grade accuracy, security, and efficiency, Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by strategic investors, including ICONIQ Growth, Insight Partners, WndrCo, Balderton Capital, and Aspect Ventures. 

Our team of over 200 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.

📐 About this role

We’re looking for our first-ever Partner Enablement hire, who'll shape the global Partner Enablement program from the ground up, tackling everything from new partner onboarding, preparing our partners to co-sell with the Writer sales team, and helping partners demonstrate the potential of generative AI. This role will be a member of our enablement team, working in close collaboration with cross-functional teams, including, Sales, Partnerships, Partner Marketing, Product Marketing, and Partner Ops. You'll be reporting to the Head of Sales Enablement and acting as a business partner to the Partnerships team.

This role will be responsible for enabling our partners’ Go-to-Market teams on new product releases, the value of new features, and how to effectively demonstrate them to customers. You'll play a critical role in making sure our partners have the knowledge and skills to understand when to recommend Writer, where we fit in the AI marketplace, which use cases are the best fit per vertical, and how to position our solutions.

Lastly, this is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present. You’ll be a mighty team of one, so getting your hands dirty, partnering effectively, and iterating will be key to success in this role.

🦸🏻‍♀️ Your responsibilities

• Partner closely with your Partnership team stakeholders, aligning on their metrics and helping them achieve Writer’s Partnerships goals.

• Design, build, and manage partner enablement programs to support partner sales and technical pre-sales teams.

• Keep on top of company-wide enablement initiatives, so partners can benefit from what we’re building for our internal teams in near real-time

• Create and facilitate global partner bootcamps, both in-person and virtual sessions. 

• Develop enablement program materials and onboarding tools to enhance the partner experience and effectively communicate program details.

• Create and manage a partner portal to facilitate partner management and provide access to relevant resources and information.

• Design and implement channel enablement certification and badge models.

• Gather feedback from partners to identify areas for improvement and implement necessary changes.

📊 Metrics you’ll review or be accountable for:

• Partner proficiency in Writer positioning and product capabilities 

• Partner engagement in enablement programs and the partner portal

• Key partner sales metrics, such as revenue generated, deal size, win rates, and sales cycle length (influenced metric)

⭐️ Is this you?

• 7+ years of experience working in sales, technical presales, enablement, and/or partner sales roles

• Proven experience in building and running partner programs, channel enablement, or partner marketing in the software/SaaS space

• Strong understanding of the partner ecosystem and dynamics

• Excellent communication, presentation, and interpersonal skills

• Strong project and program management skills

• Experience with partner portals and enablement tools

• Ability to work collaboratively with cross-functional teams and stakeholders

• Self-motivated, proactive, and adaptable to a fast-paced environment

• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences

• Proven success in early/mid stage SaaS startups is a must

• Thrives in ambiguity and can create paved roads from dirt paths

• Ability to facilitate sessions with broad, global audiences both in-person and remotely; domestic and international travel will be required

• Aptitude for‌ building and managing a team to effectively support partner programs, enablement, and communications on a global scale is a plus

AND

• Entrepreneurial spirit and passion for partners

• Results-oriented and execution-focused

• Takes ownership, proactively addressing opportunities and removing blockers

• Open to honest (and kind) feedback

• Self-aware and committed to learning the why for both successes and failures

• Intrinsically motivated: you set the highest possible bar for what you build and ship

• Ability to collaborate and build relationships across numerous partners and stakeholders

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.