Event Coordinator (9 Month Fixed-Term) (Remote)

Remote, US

Ecosystem – Marketing /Fixed Term/ Remote

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

This role is responsible for partnering with the Marketing and Sales teams to bring Xero strategies to life through Xero-hosted events. This role connects global events strategy, regional marketing and sales strategy to deliver experiences that amplify those goals. This role is part of the US marketing team, and will be responsible for the delivery of Xero US events such as Xerocon Nashville 2024. Working in consultation with project owners in the marketing teams, sales teams, and other cross functional teams, you will act as a consultant to help develop event strategy and execution. 

While the role is primarily focused on the US market, you may be required to support the wider, global operation as needed. 

What you’ll do

• Collaborate with stakeholders on delivery of Xerocon - Xero’s annual partner conference
• Provide project management assistance to ensure all events meet deadlines and quality standards 
• Provide delegate registration and customer support on US events
• Assist with payments relating to events to ensure vendors are paid on schedule
• Build and maintain effective relationships with project stakeholders in a respectful and collaborative manner 
• Work with peers in other geographies and time zones to ensure alignment and share best practices

Success looks like

• Coordinate well-produced events that elevate Xero’s brand
• Ability to provide administrative event support relating to event registration, payments, and task management
• Communicate project status updates to stakeholders and run regular progress updates with the broader project team
• Collaborate with stakeholders to ensure event deliverables are meeting deadlines and tasks are delivered on schedule. 
• Excellent communication skills with ability to deliver information in a concise, direct, and respectful manner
• Meeting the Xero pace, which is rapid, ambitious and results-focused
• Ability to collaborate with global teams across multiple time zones

What you’ll bring with you

• Critical competencies:
• A passion for SaaS and the online accounting market
• Finger on the pulse of the latest event industry trends and innovations
• Excellent organization skills that ensure you are always on top of projects and deadlines
• Outstanding communication and presentation skills
• Demonstrated initiative and ability to work autonomously
• Attention to detail, follow-up, and accountability
• Be process driven and willing to take ownership
• Collaboration with multiple stakeholders - from project owners to design and management
• Proven ability to drive and manage projects to budget and deadline
• Ability to adapt and pivot quickly on decisions surrounding projects
• 
  
• Experience:
• 3+ years of event management experience
• SaaS industry knowledge
• Understanding of CRM systems, event registration platforms and technologies
• Broad range of project management experience from one-off projects to longer-term strategic projects

This Events Coordinator position offers the potential for fixed-term extension based on organizational needs.

About Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.

We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies.  Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.