Senior Analyst - Workday

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How youʼll make an impact

As a Senior Workday Analyst you will be a key member of the People and Finance Systems team, utilising leading SaaS products; primarily Workday, and any other products such as Lever, Adaptive and Netsuite that form part of our product suite.

Working across departments and geographies, interacting closely with the technical capability and functional capability leads within our team, as well as our key business stakeholders in Human Resources (PX), Finance, Payroll and IT. You will also continue to work with vendors and other third parties providing and supporting our solutions.

Working alongside the Product Manager, and capability leads as a senior member of the team, you will be expected to approach tasks as an subject matter expert, inputting on the strategic direction of the team and ensuring delivery.

What youʼll do

• Working closely with leadership as well as the capability leads to develop or improve frameworks within the team to better deliver on tasks through the lens of an SME.

• Develop a clear understanding of the features on the teamʼs roadmap. Along with the Product Manager, and other HCM Analysts you will help with the delivery of the team's roadmap.

• Making, documenting and executing evidence-based decisions and approaches, following best-practise principles; and escalating for review where needed.

• Collaborating with peers as a coach where needed, allowing you to further develop your coaching attributes, and to assist those around you as the Workday SME.

• Be a leading example within the team by delivering on expectations and owning mistakes. Ultimately living the Xero values.

• Being a part of the recruitment process and interviewing potential candidates when required, as well as engaging with the Talent (TX) team as necessary.

• Ensure key collaboration and control ceremonies and processes are followed and carried out in an efficient manner, as well as engaging with the necessary stakeholders to fully understand, communicate and document process, workflows, requirements and solutions.

• Where required, assist the Product Manager to qualify and analyse work requests with a clear understanding of purpose, audience and intended approach.

• Work closely with the Product Manager, People Lead and Capability Leads to set expectations for delivery, based on best understanding estimations and fostering a culture of collective ownership and accountability for the work completed within the team.

• Proactively identify and facilitate the removal of impediments, protecting the team from disruption and helping them honour commitments.

• Create / contribute to a fun working environment, living Xeroʼs values daily, with a focus on customer service and delivery both within the immediate team and wider People Systems Team.

What youʼll bring with you

Experience

• 5+ years hands-on experience of business requirements gathering and solution delivery as a Business Analyst, Systems Analyst or Product Manager.

• Experience with draing and delivering documentation related to cloud and/or bespoke deliverables and customers - this includes business cases, solution documents and technical/functional specifications.

• Strong technical understanding with finance, people, recruitment, payroll, and collaboration tools (Workday, Netsuite and Lever experience is preferred).

• Previous experience where you have acted as an escalation point would be beneficial.

• Advanced experience with traditional and Agile project methodologies.

• Excellent verbal and written communication skills with the proven ability to articulate concepts and outcomes to both technical and and enhancements, as well as gathering, eliciting and documenting business

processes, workflows and requirements.

• A growth mindset — understanding that competency is not fixed but is enhanced through dedication and hard work.

• Experience in Workday HR Core, Compensation, Absence, Performance, Talent, Learning, Studio, Orchestrate or Extend is advantageous non-technical audiences.

• Being a champion for the customer and the business and quickly building effective working relationships with others at all levels of the organisation

Critical competencies

• Be the coach within the team to enhance leadership competencies with peers, leads and management.

• Being able to provide feedback and

technical mentorship to the team, encouraging best practices along with knowledge sharing.

• Interaction with seniors and executives with an exceptional can-do attitude, as well as the ability to multitask under increased deadlines.

• Intimate understanding of systems and information models is paramount in the senior role.

• Superior analytical, evaluative, and problem-solving abilities with a keen attention to detail.

• Expert verbal and written communicator.

• Ability to articulate ideas to both technical and non-technical audiences.

• Be able to successfully build trust and credibility with stakeholders.

• Ability to understand objectives, value and success measures for new features

We embrace diversity and inclusion and value a challenge mindset at Xero.  Research has shown that women and underrepresented groups are less likely to apply for jobs unless they meet every single competency or experience. If you are excited about this role, and your experience doesnʼt align, we encourage you to apply. You could be the right person for a role. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the interview process. 

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.