Job details

Case Manager, Business Operations - job 1 of 5

Xometry is a fast-growing digital technology company disrupting the manufacturing industry, seeking a Case Manager to join their operations team. The ideal candidate should excel in communication and problem-solving in a dynamic environment.

Skills

Project management
Supply chain
Customer service
Root cause analysis
Strong communication

Responsibilities

Take actions to improve on-time delivery, quality, and customer satisfaction
Track and monitor the progress of customer orders
Provide excellent customer service and build relationships
Apply technical knowledge to ensure jobs are delivered on time
Understand supplier capabilities and perform oversight activities
Assess impact of manufactured part rejections and communicate solutions
Manage customer complaints and report out on job status

Education

Bachelor of Science Degree in Supply Chain, Engineering, or Technical related field

Benefits

Diversity and inclusion focus
Equal opportunity employer
E-Verify participation for US-based roles

To read the complete job description, please click on the ‘Apply’ button

Xometry Glassdoor Company Review

3.1

Xometry DE&I Review

No rating

CEO of Xometry

Randy Altschuler

Approve of CEO

By Xometry

Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...

131 jobs

MATCH

Calculating your matching score...

FUNDING

Public

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE