Job details

Case Manager, Business Operations - job 3 of 6

Xometry is a fast-growing digital technology company connecting manufacturers with opportunities. They seek a Case Manager to improve customer satisfaction and manage supply chain issues.

Skills

Project management
Supply chain experience
Customer service skills
Technical knowledge in manufacturing
Strong communication skills

Responsibilities

Improve on-time delivery and quality.
Provide customer service and build relationships.
Apply technical knowledge to ensure timely job delivery.
Conduct supplier oversight and assessments.
Manage customer complaints and replacements.
Document case activity and monitor quality metrics.

Education

Bachelor's Degree in Supply Chain, Engineering or Technical related field

Benefits

Diversity and inclusion initiatives
Equal opportunity for all applicants

To read the complete job description, please click on the ‘Apply’ button

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CEO of Xometry

Randy Altschuler

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By Xometry

Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...

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FUNDING

Public

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE