Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Salesforce Administrator, OmniChannel & Service Cloud Voice image - Rise Careers
Job details

Salesforce Administrator, OmniChannel & Service Cloud Voice

Xometry is seeking a Salesforce Cloud Voice & IVR Administrator with a blend of technical and project management skills to enhance their call center capabilities.

Skills

  • Salesforce Omnichannel expertise
  • IVR and Amazon Connect administration
  • Project management experience
  • Salesforce architecture knowledge
  • Excellent communication skills

Responsibilities

  • Act as the Salesforce Service Cloud Voice and IVR expert.
  • Hands-on work in Salesforce Service Cloud, Amazon Connect, and IVR development.
  • Develop system architecture and technical designs for complex projects.
  • Administer an IVR solution for Amazon Connect.
  • Provide support and training for Customer Success teams.

Education

  • Bachelor's degree in a related field preferred

Benefits

  • Diversity and inclusion commitment
  • Equal opportunity employment
  • Positive workplace environment
To read the complete job description, please click on the ‘Apply’ button
Xometry Glassdoor Company Review
3.1 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Xometry DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Xometry
Xometry CEO photo
Randy Altschuler
Approve of CEO

Xometry launched in 2014 and has grown rapidly, driven by the ease of our instant quoting platform, our manufacturing expertise, and our relentless devotion to helping customers with their project engineering needs. At Xometry, we’re proud of ou...

163 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 16, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Mindlance Hybrid Ohio City, OH
Posted 2 months ago
Company
Datadog On-Site New York, NY, USA
Posted 3 years ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Company
Posted 12 days ago
Company
Xometry Remote North Bethesda, MD, Lexington, KY, Remote
Posted 8 months ago