Senior Field Service Technician

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.• Create and maintain safe working environment and culture within the organization• Take care of company property• Demonstrates high impact culture through innovation, accountability and empowerment• Must be able to function in a team environment• Usually works with minimal supervision• Works independentlyTravel Requirements• Some travel required• 20%-80% travel depending on division & location (overnight stays, away from home)Driving Requirements• Driver Application for Employment• Motor Vehicle Report (MVR)Forms• Driver Disclosure and Release• Employee Applicant Drug and Alcohol Statement• FMCSA Certificate of Awareness• Driver Certificate of Violations• Driver Statement of On Duty Hours Road Test• Copy of Driver’s License• Copy of Medical CertificatePosition RequirementsPLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTSRequiredFORMAL EDUCATION:• HS diploma or equivalent• Capable of obtaining a CDL, class A or B with applicable endorsementsMay have industry specific license(s)Knowledge And Experience• Clean driving record• Work experience preferred• 2 to 5 years of technical work experience including industrial or commercial process water experienceSkill Requirements• Electrical, mechanical, diesel, fusion experience depending on business unit• Work without direct supervision and can provide coaching/training to entry-level technicians• Technically sound• Experience with Microsoft Office• Must have customer service experience• Demonstrates critical thinking and troubleshooting ability• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected waysWhat We Can Offer YouOur Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:• Generous PTO package and paid holidays• Generous retirement savings plan• Customizable health, dental and vision insurance (eligible on first date)• Career progression plans• Reward and recognition programs• Paid parental leave• Tuition Reimbursement• Company Wellness Program• Employee Discount ProgramSalary Range$45,000.00 - $72,000.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation