Job details

Client Success Director

YouGov is seeking a Client Success Director to manage service delivery for premier clients, ensuring customer satisfaction and effective communication across various departments.

Skills

Customer satisfaction building
Data analysis
Strong communication skills
Microsoft Office proficiency
Problem-solving

Responsibilities

Manage service delivery for a premier QSR brand account
Act as main research point person for brand work delivery
Collaborate with cross-functional teams
Implement Quality Control checks across delivery processes
Monitor deliverables to ensure compliance with service level agreements

Education

Bachelor’s degree in a related field or equivalent experience

Benefits

Paid vacation, holidays, and sick days
Flexible working arrangements
Group medical, dental and vision insurance
Company-paid life and disability insurance
Paid parental leave
401(k) with company match

To read the complete job description, please click on the ‘Apply’ button

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CEO of YouGov

Stephan Shakespeare

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By YouGov

From the beginning we had one simple idea: The more people are able to participate in the decisions made by the institutions that serve them, the better those decisions will be. We are a global online community and our purpose as a company is to...

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FUNDING

Private

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Research & Development

TEAM SIZE