About Us
YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. YouLend has expanded to the US in 2022, and we are growing rapidly.
We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.
The Role:
You will be working closely with the VP of Operations to scale and improve our US Production Line. As our Head of US Operations, you will have full responsibility for the success of our Underwriting, Operations and Sales team. Your primary objective is to ensure that customers are served well (measured through Trustpilot and NPS), whilst ensuring conversion rates and funded amounts are high. In addition, you will work with stakeholders in Risk and Compliance to implement policies that achieve a good risk-return trade-off and compliance with local regulations.
The role requires strong analytical and problem-solving capabilities; as well as excellent people skills to communicate changes. In addition, it is expected that the candidate is able to work independently and proactively. This role will be targeted at improving the outcome, processes, and efficiencies across the core Production Line. In addition, you will be working closely with our Credit Risk, Compliance, and Technology team to identify policy and technological changes, which can drive a positive impact for YouLend.
The ideal candidate will have the following skillset:
We offer comprehensive benefits package that includes:
Why join YouLend?
At YouLend, we are actively creating an equitable and inclusive environment for every YouLender to thrive. We champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion process are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Subscribe to Rise newsletter