Sr. Commission Analyst

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 01/08/2025

Location: NAMER

We’re looking for an experienced Sr. Commission Analyst to join our growing Revenue Operations team at Zapier. Revenue Operations at Zapier is responsible for improving the effectiveness and efficiency of go-to-market programs with technology, data, and process. We identify, implement, and manage GTM tooling, we bridge data and system gaps, and we deliver insights to inform strategic decision-making.

You’ll serve as one of the revenue operations team’s analytics experts by administering commission plans across GTM teams, supporting in the building of the plans on an annual basis, and supporting our sales team and cross-functional partners in the contracting and closing of deals.

If you’re interested in driving your career at a fast-growing and profitable company, read on.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You have 4+ years of experience. You have worked in a Deal Desk or Commission Analyst role at a B2B or SaaS company where you have experience in creating and administering commission plans across many different roles, you have supported in contracting and negotiations and internal approval processes, and are really comfortable working across teams in a business.

• You love working with data. You have demonstrated the ability to analyze data to identify new opportunities and drive future decisions, while effectively weighing investment versus potential business outcome.

• Problem-solving energizes you. You don’t hesitate to jump in and help team members understand commissions, you can answer questions confidently and know how you use your resources to find answers to things you don’t know.

• You live in the details. You know that your role requires accuracy and a relentless attention to detail and pride yourself in double and triple checking numbers to ensure we are paying our teams accurately and on time.

• You’re an outstanding communicator. You communicate successfully across teams at a growing organization. You ask questions to uncover the goals and motivations of your colleagues. You’re able to use data to tell a clear story and create actionable recommendations for go-to-market teams.

Things You’ll Do


• Own the day to day administration of commission plans for all of our commissionable roles

• Work with our teams to answer questions about commission plans, resolve questions about calculations and make changes as needed.

• Annually you will spend time working across leadership teams to adjust or craft entirely new commission plans to ensure we are aligning our plans to business needs.

• You will work directly with sales reps and manager in the negotiating stages of their deals to approve concessions and customizations

• Utilize DealHub, QuotaPath, and Hubspot as your main tools for tracking and reporting

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. 

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.