Zapier

At Zapier, we believe that hiring and fostering a diverse team is just the right thing to do. We've had candid conversations as a company about the experience of our teammates through the employee lifecycle—from the first impression we make as a company to our internal promotion process to our exit interview.

Our Diversity, Inclusion, Belonging and Equity strategy is focused around three main pillars that guide our work: People, Product & Public Good. 

You can find more information and a living changelog document outlining our efforts in this space here!

About Us

Zapier’s a fully remote, globally distributed company on a mission to make automation work for everyone. Our no-code automation tool empowers you to connect your apps into automated workflows, syncing the tools you already use and love. Spanning 800 team members across 18 time zones, Zapiens can work asynchronously in a setting that suits their lifestyles, all while serving our global customer base. 🌍

Creating our Company Culture

Being remote and spread across 38 countries means we have to be intentional about our company culture. To stay connected, we host weekly company and team meetings, encourage Zapiens to build community through local groups or via a monthly meetup budget, and more! 🙌

We have 1,120 public Slack channels and over 6,500 custom emojis. On average, we send about 755 messages per person each month. Because this is our primary method of communication, our use of emojis, GIFs, and Slack channels helps us connect in and outside of work. 🎧

We also value giving back to our global communities. We partner with and donate to organizations that align with our mission, people, and product, host volunteer events, and encourage Zapiens to volunteer in their local communities.  💻

Our values keep us focused on making a positive impact on our mission, customers, & team. Here’s how we practice them:

⚡️ Default to transparency: People benefit from context to do their best work.

⚡️ Default to action: For most things, we believe in progress over perfection.

⚡️ Empathy over ego: Curiosity & humility help us serve our customers better.

⚡️ Build the robot: If it’s a tedious process, we automate it.

⚡️ Grow through feedback: Feedback shows care and boosts our rate of learning.

Regardless of the result, candidates should feel cared for throughout our interview process. We strive to respond quickly to all inquiries and default to transparency by sharing things like compensation as early as our job descriptions. Plus, our General Interest Forms allow us to stay in touch with & support folks interested in Zapier through regular Talent Community Events. But we're not perfect, so we grow through feedback, using our candidate surveys and Glassdoor reviews to improve. 🙂

Our Application Process

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. ✏️

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! 🗓

Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.