Staff Cloud Platform Engineer

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About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

We are looking for a skilled engineer to join our platform team to build reliable, performant, and scalable systems. You will be responsible for creating innovative technical strategies with solid design principles that are executed effectively and on time. If you have a strong background in developing cloud-native enterprise solutions, let's chat!

After your first year, you will

• Assist the platform team to plan and execute various projects on time and within budget.

• Design and implement improvements towards a scalable and reliable backend architecture.

• Help build and migrate Zello to a fully automated cloud infrastructure platform.

What you’ll do

• Act as a mentor to fellow engineers, sharing knowledge and contributing to the team’s continuous improvement and growth.

• In collaboration with the application teams, contribute to the backend technology strategy and execution. 

• Provide architecture and technical leadership and leverage cutting-edge technologies to improve cloud infrastructure and application deployment strategies.

• Evaluate and evolve engineering process for the team.

• Design, code, and troubleshoot new features while debugging as necessary.

• Write clean code to develop functional backend applications.

• Manage tools and processes for handling analytics data and metrics that measure and evaluate the quality of services deployed.

• Provide the architecture migration roadmap and execution plan to scale Zello’s cloud infrastructure.

• Participate in the team’s on-call rotation

Who you are

• BSc in Computer Science or equivalent experience

• At least ten years of working experience as a software engineer 

• Ample knowledge and experience in cloud-native architecture design and implementation

• Experience with Go and Linux

• Proficient with Docker and major public cloud providers (AWS, GCP, Azure)

• Experience in backend API and microservices

• Experience with infrastructure tooling such as Terraform and Ansible

• Experience with C++, MongoDB, MySQL, or Elasticsearch is a big plus

• Problem-solving attitude and results-oriented mindset

• Collaborative team spirit

#LIHybrid

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.