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Account Supervisor, Paid Media

About The Role:

We are looking for an Account Supervisor to join our Paid Media team. The role of the Account Supervisor is to supervise and manage our paid media offering while assuming an active role on the business. This person will assist with the development of paid media strategies and operating procedures, as well as building strong client relationships. They will also be responsible for leading, mentoring and developing junior employees and working across integrated teams.


Responsibilities:
  • Lead the preparation, writing and presentation of omnichannel media plan recommendations including but not limited to Digital (Paid Social, SEM, Programmatic Display, Video), OOH, Print, Radio, TV and Emerging Media opportunities.
  • Maintain accountability of the media plan by regularly evaluating performance against client objectives, recommending strategic optimizations, and overseeing in-platform optimizations and pacing.
  • Maintain the accuracy of tactical components of media plans such as flow charts, budget summaries and ads trackers.
  • Develop strategic POVs of media partner offerings and technology as it relates to client objectives.
  • Lead the preparation and presentation of evaluations of media opportunities, media trends and areas of interest to clients.
  • Lead strategic recommendations for paid publisher partnerships by developing briefs for partners, managing proposal delivery and feedback throughout RFP process, evaluating content and audience alignment against client goals, and presenting recommendations.
  • Accurately and effectively manage client’s day-to-day planning requirements with a strong understanding of client’s business objectives, industry issues, products and services offered, key customers and competitors in the marketplace.
  • Oversee financial stewardship of media, including purchase authorizations, billing and budget control reporting, and ensuring that discrepancies are resolved appropriately.
  • Participate in team/agency projects such as new business presentations as required.
  • Manage and lead junior employees. Communicate agency goals, manage workloads, provide ongoing performance feedback and support professional development.


Qualifications:
  • 3-4+ years of paid media / advertising.
  • Experience in integrated media planning.
  • History of developing positive business relationships with a focus on client service
  • Ability to manage multiple projects with an eye for detail and ability to develop and maintain strong relationships internally
  • Demonstrated ability to apply knowledge and insights gained from industry trends to media planning
  • Proactive approach to problem solving, self development, and supporting a team.
  • Excellent communication skills, both verbal and written, with experience presenting.
  • Strong organizational skills and ability to work both independently and collaboratively
  • Proficiency or strong understanding of ad platforms (e.g. Meta, TikTok, Google Ads, LinkedIn), and media tools (e.g. Prisma, CM360)
  • Bachelor’s degree.
  • Experience working with healthcare brands (external/internal) is a plus.


$69,000 - $112,000 a year
Pay range: $69,000 to $112,000 USD
 
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
 
#LI-NH1 #LI-Hybrid

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.


ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 


Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

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CEO of Zeno Group
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Barby K. Siegel
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Average salary estimate

$90500 / YEARLY (est.)
min
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$69000K
$112000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Supervisor, Paid Media, Zeno Group

If you're a dynamic professional looking to make an impact in the world of paid media, Zeno Group has the perfect opportunity for you! We are on the lookout for an Account Supervisor, Paid Media to join our exciting team in New York. In this role, you'll be at the forefront of managing and supervising our paid media offerings while directly engaging with clients to shape effective strategies. Your responsibilities will include crafting omnichannel media plans across various platforms, from digital arenas like Paid Social and SEM to traditional methods like TV and Print. You’ll be evaluating performance metrics and leading optimization efforts to ensure our campaigns exceed client objectives. Beyond overseeing media plans, you’ll also mentor junior team members, fostering their growth while promoting teamwork across campaigns. Your proficiency in ad platforms such as Google Ads and social media tools will be vital in delivering best-in-class strategies. Zeno Group prides itself on fostering a culture of support and innovation, and as an Account Supervisor, you’ll play an integral part in guiding projects from inception through execution. With a competitive salary ranging from $69,000 to $112,000, plus a robust benefits package, this is your chance to thrive in a vibrant, diverse environment where your career can flourish. Let’s embark on this adventure together and unleash the power of strategic communications!

Frequently Asked Questions (FAQs) for Account Supervisor, Paid Media Role at Zeno Group
What are the key responsibilities of the Account Supervisor, Paid Media at Zeno Group?

As an Account Supervisor, Paid Media at Zeno Group, your key responsibilities will encompass managing omnichannel media plans, leading client presentations, and conducting performance evaluations. You'll oversee campaign optimizations, maintain budget accuracy, and develop strong partnerships with clients while mentoring junior team members.

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What qualifications do I need to apply for the Account Supervisor, Paid Media position at Zeno Group?

To apply for the Account Supervisor, Paid Media position at Zeno Group, candidates should possess 3-4+ years of experience in paid media or advertising, strong integrated media planning skills, and excellent communication abilities. A Bachelor’s degree and familiarity with ad platforms like Google Ads and Meta are also essential.

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How does Zeno Group support the professional development of its Account Supervisor, Paid Media?

Zeno Group is committed to professional development for its employees, including the Account Supervisor, Paid Media. This is achieved through mentorship opportunities, ongoing performance feedback, and access to resources for continuous learning and skill enhancement, all in a supportive team environment.

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What is the salary range for the Account Supervisor, Paid Media role at Zeno Group?

The salary range for the Account Supervisor, Paid Media at Zeno Group is $69,000 to $112,000. Pay is determined by various factors, including education, experience, and qualifications, alongside the competitive benefits package that includes bonuses and other perks.

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What benefits can an Account Supervisor, Paid Media expect while working at Zeno Group?

At Zeno Group, the Account Supervisor, Paid Media can expect a comprehensive benefits package that includes health insurance, mental health support, generous paid time off, retirement plans, and unique wellness programs. This commitment to employee wellbeing reflects our inclusive and diverse company culture.

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Common Interview Questions for Account Supervisor, Paid Media
Can you describe your experience with omnichannel media planning as an Account Supervisor?

When answering this question, highlight specific campaigns you've managed across different platforms. Discuss how you tailored strategies based on the client's objectives and share outcomes that demonstrate your success in optimizing media plans.

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How do you prioritize client needs while managing multiple media campaigns?

In your response, outline a systematic approach you use to prioritize tasks. Emphasize effective communication, project management tools, and a client-first mindset that enables you to deliver on diverse campaign requirements efficiently.

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What metrics do you consider essential for evaluating media campaign performance?

Discuss important metrics such as ROI, CTR, engagement rates, and conversion rates. Explain how you analyze these data points to make informed decisions and optimize campaign performance to meet client goals.

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How do you approach mentoring junior team members in the paid media field?

Share specific strategies you employ to mentor and guide junior employees. This might include setting regular check-ins, encouraging continuous learning, providing constructive feedback, and creating an environment where questions are welcomed.

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Can you explain your experience with major ad platforms such as Google Ads or Meta?

Detail your hands-on experience with these platforms, including any specific campaigns you’ve executed. Discuss features you utilized to enhance campaign performance and your capability to leverage analytics for data-driven decision-making.

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What challenges have you faced in managing media plans, and how did you overcome them?

Discuss a specific challenge you encountered, such as budget constraints or shifts in client objectives. Explain how you addressed that challenge, utilizing your problem-solving skills and team collaboration to achieve a successful outcome.

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How do you keep up with industry trends that impact paid media strategies?

Describe your methods for staying updated, such as following industry publications, attending webinars, and participating in networking events. Emphasize your proactive approach to integrating new insights into your media planning.

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How would you handle a disagreement with a client regarding campaign direction?

Illustrate your ability to handle conflict by discussing the importance of open communication. Describe a respectful approach to address the client’s concerns while providing data-backed insights to guide them towards the best solution.

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What role does creativity play in your position as an Account Supervisor?

Discuss how creativity influences your planning and execution of media strategies. Provide examples of innovative ideas you've implemented that not only met client goals but also surpassed their expectations.

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What do you think sets Zeno Group apart in the field of paid media?

Express your understanding of Zeno Group's unique positioning in the market. Highlight aspects such as its commitment to innovation, exceptional client service, and a collaborative environment, reinforcing why this aligns with your career aspirations.

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Full-time, hybrid
DATE POSTED
April 5, 2025

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