New Business Manager

New Business Manager, U.S. New Business

ABOUT THE JOB

This role is for an aspiring agency growth leader looking to establish a proven track record of successfully leading the multiple phases of large new business pitches for the agency. At the core, this role will support the U.S. New Business team to consistently reinforce best practices, providing strategic counsel and streamline growth processes to drive impact. As such, it requires a comprehensive understanding of the communications industry, Zeno’s capabilities, IP, design assets, client portfolio and culture.

To be successful, this role must work seamlessly with agency leaders and have a broad understanding of the multiple facets of our business. At its core, this is a collaborative role that will require you to work with new business leads and agency leadership across the network – primarily in NY/DC, Chicago and California. You’ll help connect dots across the agency, driving cross-office and cross-functional teams to successful pursuits across reactive, proactive and select organic growth efforts.

The ideal candidate will have an intense personal drive and a desire to support the agency’s growth through discipline, collaboration and focus. This role will work alongside the U.S. New Business team and agency leaders to build our business, acting as an essential project manager for growth opportunities and a guardian of Zeno’s brand internally and externally.

• Work with the Head of U.S. New Business and new business leads across the U.S. and our global network to support and lead proactive and reactive growth efforts
• Maintain CRM database to provide timely, accurate and insightful reporting to leaders on an ongoing basis, and ensure agency leaders are keeping it up to date
• Manage RFI submissions largely independently with SME collaboration, and lead a proven process on RFP submissions
• Serve as network resource for growth and knowledge sharing of best practices
• Assist in the preparation of capabilities presentations in response to the brief with an eye for selling in relevant additional, relevant services
• Think critically about each assignment and how to apply Zeno’s best capabilities to position us for success and help maintain the agency’s strong new business win rate
• Maintain agency’s historical database as it relates to new business and growth initiatives
• Manage case study collection and maintain a library of case studies representing the full spectrum of Zeno’s capabilities and experience
• Promote cross team cooperation by genuinely valuing the opinions and views of others
• Come up with innovative ways to identify new approaches for information sharing and new business processes
• Support new initiatives to create fundamental, positive business changes; help others adapt to change
• Coordinate, as appropriate, with other DJE companies

• Candidates must have a strong sense of service, and be well organized with excellent written, oral and interpersonal communication skills. The ability to work efficiently, manage-up to senior leaders, be solutions-oriented, proactive and anticipate needs is required. The ideal candidate for this position is an emerging growth leader with a proven track record of success supportingg large new business pitches in an agency setting.
• Driven, independent and creative individual who can also contribute as part of a team
• Organized and detail-oriented project manager who takes ownership of the process to ensure successful outcomes
• Brand enthusiast who delights in presenting the best of Zeno to existing clients and new prospects
• Diplomatic approach that enables you to effectively manage-up to senior-level colleagues
• Problem-solver who develops solutions to a wide variety of challenges associated with this role
• Natural collaborator who coordinates effectively with administrative, account and finance teams and can work effectively with everyone – from the C-suite to entry-level employees
• Forward-looking ideator, trend watcher and innovator who realizes opportunities that others cannot see

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.