Job details
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Collections Specialist
Zip Co Limited is looking for a Collections Specialist to help manage relationships with customers in financial distress, working in a supportive team environment.
Skills
- Strong negotiation skills
- Excellent communication skills
- Problem-solving capabilities
- Organizational skills
- Time management skills
Responsibilities
- Negotiate repayments with customers.
- Maintain strong relationships with customers.
- Provide support to financial distress customers.
- Perform administrative duties to ensure collections efficiency.
- Respond to inbound customer queries.
- Create and maintain daily reports on outstanding debt.
Education
- 2+ years experience in collections or relevant customer-facing roles
Benefits
- 25 days paid leave annually
- 16 weeks paid parental leave
- Mental health and wellness initiatives
- Fee-free Zip products and discounts
- 2 days paid volunteering leave
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$60,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 18, 2024
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