Account Executive, Commercial - San Jose

As an Account Executive, Commercial at Zscaler, your primary responsibilities include building strong relationships with internal and external stakeholders, developing long-term account strategies aligned with customer objectives, and collaborating with different teams to fulfill customer needs. You will serve as a trusted advisor to clients, understanding their businesses and how Zscaler solutions can best serve them.

To qualify for the Account Executive, Commercial role at Zscaler, candidates should have at least 2 years of full-cycle sales experience in the software or security industry. A Bachelor's degree or equivalent experience is required, along with a proven track record in engaging with accounts and achieving sales targets.

Zscaler is renowned for its inclusive culture and commitment to diversity, making it a fantastic place for Account Executives. With a focus on professional growth and innovation, the company provides employees with comprehensive benefits, including health plans, time-off policies, and educational reimbursement. The opportunity to work with a leading cloud security platform is what makes Zscaler stand out.

At Zscaler, Account Executives benefit from a robust support system, including collaboration among teams like Sales Enablement, Customer Success, and Technological Partnerships. Resources and tools are readily available to help you strategize effectively, meet customer expectations, and ultimately achieve your sales goals while fostering long-lasting partnerships.

Yes, the Account Executive, Commercial position at Zscaler is remote, allowing you to work effectively from California while enjoying the flexibility of a remote work environment. This offers a great work-life balance while being part of a diverse and collaborative global team.

When answering this question, be sure to highlight specific achievements in your past roles, such as sales numbers, client relationships you've fostered, and how your efforts contributed to overall company success. Tailor your experiences to illustrate your full-cycle sales expertise and how you can leverage those past lessons in the role at Zscaler.

Engaging C-suite decision-makers requires a strategic approach. Discuss your experience in building relationships based on trust and credibility. Share examples of how you've tailored your communication style to resonate with high-level executives and solve their unique challenges, which will showcase your suitability for this role at Zscaler.

To create effective long-term account strategies, discuss your approach to understanding customer goals thoroughly through research and relationship-building. Highlight your ability to align Zscaler's solutions with those goals, ensuring sustainability and satisfaction for both parties.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Speak about a specific challenge you faced, the actions you took to overcome it, and the outcome, emphasizing how you surpassed your sales targets and the skills you utilized that would be valuable in the Account Executive role at Zscaler.

Your answer should reflect your personal values and how they align with Zscaler's mission. Discuss your passion for cybersecurity, innovation, and customer-oriented sales, illustrating how you see yourself contributing to Zscaler's vision in a meaningful way.

Highlight your listening abilities and problem-solving skills when addressing customer objections. Talk through a particular example where you successfully turned an objection into an opportunity, which will demonstrate your resilience and skill as an Account Executive.

Specify software and tools you’ve previously utilized, such as CRM systems, project management tools, or reporting software. Emphasize your adaptability to new technologies and how this experience will help you excel in the technical environment at Zscaler.

Discuss your methodology for assessing account potential based on various metrics such as revenue potential, relationship strength, and industry dynamics. Be sure to explain how you effectively manage your time while addressing multiple accounts, a crucial skill for achieving success at Zscaler.

Emphasize the importance of collaboration within sales to develop comprehensive solutions for customers. Illustrate how you work with internal teams at previous companies, showcasing your team player attitude which is critical for the collaborative culture at Zscaler.

Your answer should reflect an understanding of current trends and emerging threats within the cloud security landscape. Share your insights on how Zscaler is positioned to address these challenges, which communicates your knowledge and interest in the company and its mission.